MKTG.111(MANAGING SOCIAL RESPONSIBILITY)

Question 1

A business’s commitment to acting ethically and responsibly towards society and the environment.

Answer 1

Social Responsibility

Question 2

Business practices that focus on environmental sustainability.

Answer 2

Green Management

Question 3

Conduct that aligns with moral principles and values.

Answer 3

Ethical Behavior

Question 4

An approach to management that emphasizes shared values and ethical decision-making.

Answer 4

Values-Based Management

Question 5

The importance of an ethical issue to an individual.

Answer 5

Ethical Intensity

Question 6

Reporting unethical behavior.

Answer 6

Whistle-Blowing

Question 7

Using business principles to address social problems.

Answer 7

Social Entrepreneurship

Question 8

Three Levels of Social Responsibility

Answer 8

Social Obligation
Social Responsiveness
Social Responsibility

Question 9

Four Approaches to Going Green

Answer 9

Legal (or Light Green) Approach
Market Approach
Stakeholder Approach
Activist Approach

Question 10

Factors Influencing Ethical Behavior

Answer 10

*Individual *Characteristics
*Stage of Moral Development
*Structural Variables
*Organizational Culture
*Issue Intensity

Question 11

Steps for Addressing Ethical Dilemmas

Answer 11

Identify the ethical dilemma.
Identify the stakeholders.
Consider relevant factors.
Explore alternatives.
Make a decision and act on it.

Question 12

Ten Principles of the UN Global Compact

Answer 12

1.Support and respect the protection of internationally proclaimed human rights.
2.Make sure that business corporations are not complicit in human rights abuses.
3.Freedom of association and the effective recognition of the right to collective bargaining.
4.The elimination of all forms of forced and compulsory labor.
5.The effective abolition of child labor.
6.The elimination of discrimination in respect to employment and occupation.
7.Support a precautionary approach to environmental challenges.
8.Undertake initiatives to promote greater environmental responsibility.
9.Encourage the development and diffusion of environmentally friendly technologies.
10.Businesses should work against corruption in all its forms, including extortion and bribery.