HBO (Communication)

Question 1

The transfer of information including feelings and ideas from one person to another. Also it means exchange of facts ideas and opinions.

Answer 1

*COMMUNICATION

Question 2

Used to define communication that takes place in business environments. Formal and informal communication throughout an organization.

Answer 2

*ORGANIZATIONAL COMMUNICATION

Question 3

Used to define communication that takes place in business environments. Formal and informal communication throughout an organization.

Answer 3

*ORGANIZATIONAL COMMUNICATION

Question 4

The Importance of communication

Answer 4

*WHAT their Organization is
*What Objectives their organization wants to achieve.

Question 5

It is Organizational Communication if we talks about…

Answer 5

*Companies Objective
*Companies Goal
*If 2 persons talk about their work

Question 6

Communications is one of the essential process that managers wants to be achieved.

Question 7

Essentials Skills of Communication

Answer 7

*Communicating
*Decision Making

Question 8

Ordinary Employees or?

Answer 8

*Rank and File

Question 9

2 Environments of the Business

Answer 9

*INTERNAL
*EXTERNAL

Question 10

Organization can relate with its external environment which includes:

Answer 10

*Customers
*Suppliers
*Competitor’s
*Government

Question 11

Organization can relate with its external environment which includes:

Answer 11

*Customers
*Suppliers
*Competitor’s
*Government

Question 12

Communications means an exchange of;

Answer 12

*Facts
*Ideas
*Opinions
*Information

Question 13

Communications means an exchange of;

Answer 13

*Facts
*Ideas
*Opinions
*Information

Question 14

A two-way process in which a sender reaches a receiver with a message.
For effective communication there is a need for people in organizations to have knowledge about the process.

Answer 14

Communication Process

Question 15

COMPONENTS OF AN EFFECTIVE COMMUNICATION

Answer 15

Sender
Message
Channel
Receiver
Feedback
Environment

Question 16

BASIC METHODS OF INTERPERSONAL COMMUNICATION

Answer 16

VERBAL COMMUNICATION
WRITTEN COMMUNICATION NONVERBAL COMMUNICATION

Question 17

It refers to anything that disrupts communications includes the attitudes and emotion of the receiver also allowed musics and other disruptive backgrounds.

Answer 17

Noise

Question 18

FUNCTIONS OF COMMUNICATION

Answer 18

INFORMATION FUNCTION MOTIVATION FUNCTION
CONTROL FUNCTION
EMOTIVE FUNCTION

Question 19

BASIC GOALS OF EFFECTIVE COMMUNICATION

Answer 19

TO GAIN GOODWILL
TO INQUIRE
TO INFORM
TO PERSUADE

Question 20

BARRIERS TO COMMUNICATION

Answer 20

FILTERING
SELECTIVE PERCEPTION INFORMATION OVERLOAD EMOTIONS
LANGUAGE
COMMUNICATION APPREHENSION ABSENCE OF FEEDBACK
PHYSICAL SEPARATION
LACK OF CREDIBILITY OF THE SENDER

Question 21

KINDS OF COMMUNICATION

Answer 21

DOWNWARD COMMUNICATION UPWARD COMMUNICATION HORIZONTAL COMMUNICATION

Question 22

Two or more interacting and interdependent individuals who come together to achieve specific goals

Answer 22

GROUPS

Question 23

TYPES OF GROUP

Answer 23

FORMAL WORK GROUP
INFORMAL WORK GROUP

Question 24

It is defined by the organization structure that have designated work assignments and task.

Answer 24

FORMAL WORK GROUP

Question 25

It is natural formation in work environment.

Answer 25

INFORMAL WORK GROUP

Question 26

REASONS FOR THE FORMATION OF GROUP

Answer 26

GEOGRAPHICAL PROXIMITY COMMON ACTIVITIES, INTERACTION, SENTIMENTS

Question 27

This is the groups may form due to geographic nearness of individual.

Answer 27

GEOGRAPHICAL PROXIMITY

Question 28

This is the groups may form due to common activities of individual

Answer 28

COMMON ACTIVITIES, INTERACTIONS, SENTIMENTS

Question 29

STAGES OF GROUP DEVELOPMENT MODEL by: Bruce Tuckman

Answer 29

FORMING STORMING NORMING PERFORMING ADJOURNING

Question 30

This stage have a purpose, structure, and leadership.

Answer 30

FORMING

Question 31

It is characterized by intragroup conflict the one that brings about a power struggle.

Answer 31

STORMING

Question 32

It is characterized by close relationship and cohesiveness, sense of cooperation, integration, and unity.

Answer 32

NORMING

Question 33

The group is fully functional and works and the group task. You and your team get to enjoy synergy.

Answer 33

PERFORMING

Question 34

It triggers a sense of closure this is the final stage of group development.

Answer 34

ADJOURNING

Question 35

It is the group of development argues that groups often move forward during burst of change after long periods without change.

Answer 35

PUNCTUATED-EQUILIBRIUM MODEL by: Connie Gersick

Question 36

Group of people who share a common name, mission, set of goals or objectives and expectations. Have different task and skills who work together on a common project service or goal.

Answer 36

TEAMS

Question 37

PRODUCTIVITY IS INFLUENCED BY

Answer 37

PLANNING IN WORK GROUPS POLICIES AND PROCEDURES TEAMWORK WITHIN WORK GROUPS CLEAR RESPONSIBILITIES DESIRE TO STAY

Question 38

TYPES OF TEAMS

Answer 38

FUNCTIONAL TEAM (same department) CROSS-FUNCTIONAL TEAM (from different department) SELF-MANAGED TEAM (same or different can work without supervision) VIRTUAL TEAM (different physical locations and who use technology)

Question 39

The collaborative effort of a group to achieve a common goal or to complete a task in the most effective and efficient way.

Answer 39

TEAMWORK

Question 40

THE IMPORTANCE OF TEAMWORK

Answer 40

EFFICIENCY SELF MONITORING FASTER INNOVATION INDIVIDUAL AND GROUP LEARNING CREATES HEALTHY COMPETITION STRONG WORKING RELATIONSHIPS

Question 41

WHY TEAMWORK MATTERS?

Answer 41

*ELIMINATE TOXIC WORK CULTURE *REDUCES HIGHER EMPLOYEE TURNOVER *HELPS EMPLOYEES REMAINS FOCUS ON THE ORGANIZATION GOALS

Question 42

Interpersonal activities between team members that contribute to task accomplishment itself.

Answer 42

TEAMWORK PROCESSES

Question 43

3 TEAMWORK PROCESSES

Answer 43

ACTION PROCESSES TRANSITION PROCESSES INTERPERSONAL PROCESSES

Question 44

Paying attention to goal related information and making sure those goals are reached.

Answer 44

ACTION PROCESSES

Question 45

Teamwork activities based on preparation for future activities.

Answer 45

TRANSITION PROCESSES

Question 46

Manner in which team members manage their relationships throughout the action and transition process.

Answer 46

INTERPERSONAL PROCESSES

Question 47

CHARACTERISTICS OF EFFECTIVE TEAMWORK

Answer 47

*HAVE CLEAR GOALS AND PLANS *HAVE STRONG LEADERSHIP *MEMBERS FULFILL THEIR OWN TASK AND ALSO HELP ONE ANOTHER

Question 48

ADVANTAGES OF TEAMWORK

Answer 48

*BETTER PROBLEM SOLVING *INCREASE POTENTIAL FOR INNOVATION *HAPPIER TEAM MEMBERS *ENHANCED PERSONAL GROWTH *LESS BURNOUT *MORE OPPORTUNITIES FOR GROWTH *BOOSTED PRODUCTIVITY *SMARTER RISK TAKING *FEWER MISTAKES *EXPANDED CREATIVITY

Question 49

HAZARDS OF TEAMWORK

Answer 49

*INDIVIDUALS SHIRKING THEIR DUTIES *SKEWED INFLUENCE OVER DECISION *LACK OF TRUST *CONFLICTS HAMPER PROGRESS *LACK OF TEAMING SKILLS *MISSING TASK SKILLS *STUCK IN FORMATION *TOO MANY MEMBERS *GROUPTHINK