HBO10 (POWER, POLITICS,&INFLUENCE) FINALS Flashcards
Is the ability to make things happen according to one’s perspective by getting someone else to do it for you, also the ability to influence the behavior of others to get what you want. The ability to get things done the way one wants them to be done.
Power
Power has both positive and positive and negative consequences. On one hand, powerful CEOs can align an entire organization to move together to achieve goals.
Consequence of Power
Refers to people’s tendencies to behave consistently with social norms. Can result engaging in unethical behaviors, because you are led by someone you admire and respect who has power over you.
Conformity
Types of Power in an Organization depends on:
*Bases
*Position Vs. Personal
Bases (Sources) of Power in Organization (John R.P&Bertram Raven)
*Legitimate Power
*Reward Power
*Coercive Power
*Expert Power
*Referent Power
*Is the power that is granted by virtue of one’s position in the organization.
*Managers have legitimate power over their subordinates. He has the authority to give orders to accomplish the given task.
*Can be enhanced by ensuring that the business has a clearly defined chain of command and organizational structure.
Legitimate Power
*Is a kind of motivation towards subordinates which forces them to work more effectively.
*If a subordinate does the given task accordingly than the manager may honor him with reward promotion.
*Mostly given reward in organization is pay, promotions or new work assignments with special responsibilities.
Reward Power
*Is a special type of power in workplace. *Exists when a person has the authority to threaten or punish subordinates.
*Practiced when the organization is on crisis or threaten.
*Can be used effectively when attempting to make cuts in personnel as a result of managements shifts and transitions.
Coercive Power
The perception that a certain person has an elevated level of knowledge, or a specific skill set that others in an organization don’t have. Is the extent to which a person controls information which is valuable to someone else which has been achieved through experiences and training. A type of power that comes from having a high level of knowledge within your area of expertise.
Expert Power
Power that stems from a leaders ability to inspire and influence others. The ability of a leader or boss to influence an employee through respect, admiration, influence, or identifying with the leader. Stems from the personal characteristics of the person such as the degree to which we like, respect, and want to be like them. Is gained by being admired by subordinates in an organization.
Referent Power
Is the power that resides in the position, regardless of who holds it. The legitimate, reward, and some aspects of coercive, expert power can all contribute to position power. Creating position an organization establishes power range for that position.
Position Power
Resides in the person, rather than of the position he or she is filling in the organization. The primary bases of personal powers are referent, and some traces of expert, coercive&reward powers. A person with personal power can inspire greater loyalty and dedication compared to a person with position power.
Personal Power
The Uses of Power in an Organization
*Commitment
*Compliance
*Resistance
Are informal, unofficial, and sometimes behind-the-scenes efforts to sell ideas, influence an organization, increase power, or achieve other targeted objectives.
Refers to the personal agenda of an individual within a company.
Variety of activities associated with the use of influence tactics to improve personal or organizational interests.
Organizational Politics
Organizational Politics (Georgina Guthrie, 2021)
*Self-promotion
*Office Politics
*Factionalism
*Gatekeeping
*Territorialism
*Bossism
Happens when an individual works to further their own career, regardless of who they step on in the process. This person will often kill others ideas so that they can take credit for themselves. They are willing to put other people down to raise themselves up.
Self-promotion
Is when groups within an organization become split based on two distinguishing characteristics: common tasks and common interests. This can be highly detrimental for the company because the factions will use any means necessary to win.
Factionalism
Is when an individual or group in power intentionally prevents other ideas/concepts/people from entering a given situation, whether work-related or personal. They do this to keep their position of power and prevent others from challenging them in any way.
Gatekeeping
Is when people become extremely attached to a certain role and do not allow others to fill it. e.g., a professor who insists on teaching the same course year after year, a manager who refuses to give up control over a project.
Territorialism
Favoritism, Manipulation, and Intimidation
Bossism
Bosses might favor certain employees, giving them promotions, bonuses, or special privileges, which can create resentment among others.
Favoritism
Some bosses may use their influence to control information or shape narratives to maintain their power.
Manipulation
Employees might feel threatened or coerced into supporting the boss agenda, even if its not in the organizations best interest.
Intimidation
Reasons for Organizational Politics
*A lack of Clarity
*Jealousy
*Organizational Change
*Few Promotion Opportunities
*Laziness
*Unknown or no career path
*Stagnant Business(no competition)
Effects of Organizational Politics
*Decrease in productivity
*Low levels of concentration
*Cynicism(low morale, dissatisfaction)
*High employee turnover
*Demotivated employees
*Miscommunication
Types of Influence
*Organizational Influence
*Downward Influence
*Upward Influence
*Influence Tactics
Are the characteristics or attributes of an organization and the impact they have on the people and work completed within. Is the capacity to affect the character, development, or behavior of another person, group, or organization. Is the ability of an individual to transform and shape the opinions of others.
Organizational Influence
The ability to influence those in positions lower than yours. This is best achieved through an inspiring vision.
Downward Influence
Is the ability to influence to influence those in positions higher than yours. Can also take the form of an alliance with a higher status person.
Upward Influence
using compliments, showing empathy, being sensitive to moods.
Ingratiation
reasoning, explaining, showing evidence, and facts/benefits.
Rational Persuasion
asking for favors, explaining the benefits, and leveraging friendships.
Personal Appeals
persistent requests, reminders, asking for dates of completion.
Pressure
Influence Tactics
Ingratiation
Rational Persuasion
Personal Appeals
Pressure
Legitimizing
Inspirational Appeals
Consultation
Exchange
Coalition
leveraging authority, policies, and rules.
Inspirational Appeals- expressive style of speaking, appealing to ideas and values.
Legitimizing
asking for suggestions, asking for help, involving people.
Consultation
offering to share benefits and offering incentives.
Exchange
bringing someone along to help you in an influence attempt, and getting other people to provide evidence and support.
Coalition
