MIS Ch. 2

Question 0

Collaboration

Answer 0

A group of people working together to achieve a common goal via a process of feedback & iteration

Question 1

Cooperation

Answer 1

A group of people working together, all doing essentially the same type of work, to accomplish a job

Question 2

What 4 primary purposes do collaborative teams accomplish?

Answer 2

1. ) Become informed
2. ) Make decisions
3. ) Solve problems
4. ) Manage projects

Question 3

Operational Decisions

Answer 3

Decisions that support operational, day-to-day activities

• Ex: How many widgets should we order from vendor A? Should we extend credit to vendor B? Which invoices should we pay today?

Question 4

Managerial Decisions

Answer 4

Decisions about the allocation and utilization of resources

• Ex: How much should we budget for computer hardware and programs for department A next year? How many engineers should we assign to project B? How many square feet of warehouse space do we need for the coming year?

Question 5

Strategic Decisions

Answer 5

Decisions that support broad-scope organizational issues

• Ex: Should we start a new product line? Should we open a centralized warehouse in Tennessee? Should we acquire company A?

Question 6

Structured Decision

Answer 6

Process for which there is an understood and accepted method for making decisions

Question 7

Unstructured Decision

Answer 7

Process for which there is no agreed-on decision-making method

Question 8

Problem

Answer 8

Perceived difference between what is and what ought to be

Question 9

What are the 4 phases of managing projects?

Answer 9

1. ) Starting
2. ) Planning
3. ) Doing
4. ) Finalizing

Question 10

Collaboration (Information) System

Answer 10

An information system that supports collaboration

Question 11

Project Data

Answer 11

Data that is part of the collaboration’s work product

Question 12

Project Metadata

Answer 12

Data that is used to manage the project

Question 13

Synchronous Communication

Answer 13

Occurs when all team members meet at the same time, such as with conference calls or face-to-face meetings

Question 14

Asynchronous Communication

Answer 14

Occurs when team members do not meet at the same time

Question 15

Virtual Meetings

Answer 15

Participants do not meet in the same place and possibly not at the same time

Question 16

Screen-Sharing Applications

Answer 16

Enable users to view the same whiteboard, application, or other display

Question 17

Webinar

Answer 17

A virtual meeting in which attendees view one of the attendees’ computer screens for a more formal and organized presentation

Question 18

According to Hackman, what are 3 primary criteria for judging team success?

Answer 18

1. ) Successful Outcome
2. ) Growth in Team Capability
3. ) Meaningful & Satisfying Experience

Question 19

Version Management

Answer 19

Tracks changes to documents and provide features & functions to accommodate concurrent work

Question 20

Google Drive

Answer 20

A free service that provides a virtual drive in the cloud into which you can create folders and store files

Question 21

File Server

Answer 21

A computer that stores files

Question 22

Version Control

Answer 22

The process that occurs when the collaboration tool limits and sometimes directs user activity

Question 23

Version control involves one or more of what 4 capabilities?

Answer 23

1. ) User activity limited by permissions
2. ) Document Checkout
3. ) Version Histories
4. ) Workflow Control

Question 24

Libraries

Answer 24

Shared directories that store shared documents

Question 25

Workflow Control

Answer 25

Manages activities in a predefined process

Question 26

Power Curve

Answer 26

A graph that shows the relationship of the power as a function of the time using that product

Question 27

Power

Answer 27

The utility that one gains from a software product