MIDTERMS 07 Handout 1

Question 1

It pertains to an interdependent group of employees who unite around a particular task,
project, or objective

Answer 1

Team

Question 2

It pertains to the collaborative effort of a group of individuals to achieve a common goal
or to complete a task in the most effective and efficient way.

Answer 2

Teamwork

Question 3

It refers to the various activities undertaken to motivate team members and increase
the overall performance of the team.

Answer 3

Team Building

Question 4

Team leaders must exercise their leadership skills by promoting honesty and transparency in the workplace as the foundation in building a team.

Answer 4

Establish leadership

Question 5

Team leaders must identify the potential team members
by assessing the skill set of the employees.

Answer 5

Establish relationships with each employee

Question 6

Team leaders must examine the collaboration of team
members and must support in the improvement of communication, cooperation, and trust among the
team.

Answer 6

Build relationships among employees

Question 7

Team leaders must encourage team members to share information among
themselves and the wider scope of the organization.

Answer 7

Foster teamwork

Question 8

Team leaders must set team policies and promote team values in
order to establish order within the group.

Answer 8

Set ground rules for the team

Question 9

it pertains to the willingness of an individual to put the team’s interests ahead of their
own.

Answer 9

Selflessness

Question 10

It refers to being reliable in accomplishing tasks efficiently in consistent manner.

Answer 10

Dependability

Question 11

It is the eagerness of an individual to accomplish tasks with team spirit.

Answer 11

Enthusiasm

Question 12

It pertains to being accountable for their actions, decisions, and performance

Answer 12

Responsibility

Question 13

it pertains to the ability of an individual to work together towards a common goal.

Answer 13

Cooperativeness

Question 14

It is the initiative of an individual to propose ideas and find ways to accomplish
the tasks in spite of an apparent lack of resources.

Answer 14

Resourcefulness

Question 15

It pertains to the personal outlook of the people to remain positive in overcoming
obstacles that they may encounter.

Answer 15

Perseverance

Question 16

Managers and supervisors need to realize that members of the team must be coached and not be bossed
around.

Answer 16

Teams are Coached - Not Bossed

Question 17

team leaders must acknowledge and discuss the conflict focusing
on its impact towards team dynamics and performance.

Answer 17

Step 1: Prepare for Resolution

Question 18

team leaders must clarify the position of those involved in the
conflict and make sure that everyone’s point of view is heard and understood

Answer 18

Step 2: Understand the Situation

Question 19

the team must decide what decisions or course of action to take in
order to reach an agreement among the group.

Answer 19

Step 3: Reach Agreement

Question 20

it is the fixed amount of money or the traditional regular pay of
an employee

Answer 20

Individual-based compensation

Question 21

It pertains to the additional income of an employee, which
s/he receives on top of the base pay for surpassing goals set for his/her individual performance

Answer 21

Individual incentive compensation

Question 22

it refers to the additional income received by employees
on top of other company benefits for hitting a goal set for team performance.

Answer 22

Team-based incentive compensation

Question 23

It pertains to other tangible rewards that employees receive apart from
money like movie tickets, gift certificates, concert tickets, airline tickets, and electronic or
household products among others.

Answer 23

Non-monetary rewards

Question 24

it pertains to the rewards that employees receive in the form of recognition
and appreciation for a good performance.

Answer 24

Intangible rewards