04 Handout 1 Traditional or Quality Flashcards
Effort are focused on maximizing short-term profit
Traditional Culture
Organization efforts are focused on doing what is necessary
Quality Culture
Typically adopts short-term objectives
Traditional Culture
The focus is on developing both long term and short term
Quality Culture
Managers are seen as “bosses”
Traditional Culture
Managers are seen as coaches of the team.
Quality Culture
The Organization tends to look inward
Traditional Culture
The Organization is customer- focused
Quality Culture
Employees tend to spend more energy on deflecting or assigning blame than on identifying
Traditional Culture
The focus is on identifying the root cause
Quality Culture
The organization has a distant relationship with the supplier and transactions
Traditional Culture
Supplier are viewed as partners
Quality Culture
Performance improvement is an erratic, reactive undertaking
Traditional Culture
Continual improvement of processes, people, products, working
Quality Culture
