MIDTERMS 05 Handout 1 Flashcards
It is a management approach wherein decision-making or It pertains to an organizational state
Employee Empowerment Defined
An empowered employee is attentive to details, efficient, and selfconfident
Improved Work Outcomes
employee finds his/her job satisfying
Increased Employee Satisfaction
Empowering employees improves employee retention
Cost Benefits
Empowering employees provides opportunities for the employees to develop their skills
Career Development
Employees always resist change and even positive change
Resistance from employees and unions
Managers may feel insecure because
Resistance from management
A manager consistently supports empowerment programs and reinforces them in
tangible ways
Commitment
A manager promotes empowerment by being a consistent role model.
Leadership
A manager constantly monitors employees to ensure that they are being empowered
Facilitation
The process requires managers to serve as facilitators in drawing out
recommendations from group members.
Brainstorming
It is a sophisticated form of brainstorming involving five (5) steps
Nominal Group Technique
It is a group of employees that meets regularly for the purpose of identifying.
Quality Circles
This involves placing of vessels in convenient locations
Suggestion Boxes
It requires managers to simply walk around
Walking and Talking
Empowered employees face ambiguous situations
Waiting to be told versus taking the initiative
Empowered employees treat problems as
opportunities for improvement, learning, and professional growth
Seeing only problems versus seeing opportunities
Empowered employees apply logic, use
reasoning, and apply their experience to challenge assumptions
Accepting input at face value versus thinking critically
Empowered employees take the
initiative to propose for solutions rather than pass the ball
Pass decisions up the line versus building consensus for solutions
Managers must establish a certain level of boundary
Unclear meaning of empowerment
Managers must provide training for all the employees in the
aspect of critical thinking
Lack of training of the employees
Managers must extend patience in the
implementation of empowerment
Lack of patience in the implementation of empowerment
