MIDTERMS 05 Handout 1

Question 1

It is a management approach wherein decision-making or It pertains to an organizational state

Answer 1

Employee Empowerment Defined

Question 2

An empowered employee is attentive to details, efficient, and selfconfident

Answer 2

Improved Work Outcomes

Question 3

employee finds his/her job satisfying

Answer 3

Increased Employee Satisfaction

Question 4

Empowering employees improves employee retention

Answer 4

Cost Benefits

Question 5

Empowering employees provides opportunities for the employees to develop their skills

Answer 5

Career Development

Question 6

Employees always resist change and even positive change

Answer 6

Resistance from employees and unions

Question 7

Managers may feel insecure because

Answer 7

Resistance from management

Question 8

A manager consistently supports empowerment programs and reinforces them in
tangible ways

Answer 8

Commitment

Question 9

A manager promotes empowerment by being a consistent role model.

Answer 9

Leadership

Question 10

A manager constantly monitors employees to ensure that they are being empowered

Answer 10

Facilitation

Question 11

The process requires managers to serve as facilitators in drawing out
recommendations from group members.

Answer 11

Brainstorming

Question 12

It is a sophisticated form of brainstorming involving five (5) steps

Answer 12

Nominal Group Technique

Question 13

It is a group of employees that meets regularly for the purpose of identifying.

Answer 13

Quality Circles

Question 14

This involves placing of vessels in convenient locations

Answer 14

Suggestion Boxes

Question 15

It requires managers to simply walk around

Answer 15

Walking and Talking

Question 16

Empowered employees face ambiguous situations

Answer 16

Waiting to be told versus taking the initiative

Question 17

Empowered employees treat problems as
opportunities for improvement, learning, and professional growth

Answer 17

Seeing only problems versus seeing opportunities

Question 18

Empowered employees apply logic, use
reasoning, and apply their experience to challenge assumptions

Answer 18

Accepting input at face value versus thinking critically

Question 19

Empowered employees take the
initiative to propose for solutions rather than pass the ball

Answer 19

Pass decisions up the line versus building consensus for solutions

Question 20

Managers must establish a certain level of boundary

Answer 20

Unclear meaning of empowerment

Question 21

Managers must provide training for all the employees in the
aspect of critical thinking

Answer 21

Lack of training of the employees

Question 22

Managers must extend patience in the
implementation of empowerment

Answer 22

Lack of patience in the implementation of empowerment