microskills Flashcards

Question

what do we need to be mindful of when using minimal encourages

Answer 1

agreeing sympathising consoling patting on the back endorsing unconscious use of words

Answer 2

reflecting content is listening accurately to another person and reflecting the essence of the content of the communication to the other in your own words

Answer 3

adds nothing, omits nothing, distorts nothing

Answer 4

it lets the speaker know they have been heard, understood, cared for, and supported provides feedback, promotes insight clarify understanding reduces repetition

Answer 5

parroting interpreting labeling puting new ideas/thoughts into the clients head taking the clients side

Answer 6

identifying the feelings and emotions in a persons verbal and body language and stating those feelings back to the client

Answer 7

acting as a mirror to the clients emotional state

Answer 8

bring vaguely expressed feelings into clearer awareness validates feelings helps people experience rather than avoid emotions releases emotional pressure facilitates the clients movement toward greater self-awareness and self-understanding allows the other to move to deeper levels of expression at their own pace deepens therapeutic relationship

Answer 9

family and cultural backgrounds means feelings are expressed differently our own experiences of emotions timing how we offer

Answer 10

ties together several ideas and descriptions of feelings into one statement

Answer 11

broader and encompasses a longer period of conversation, than paraphrasing

Answer 12

Sorts out disconnected material into more manageable units Could indicate a turning point, a moment of self evaluation, identification of a goal, a strategic pause.

Answer 13

Not always essential. A re-run of what has been covered. A tabulation of every issue that has been raised

Answer 14

Checking with the speaker that what is being heard and understood is accurate

Answer 15

Helps develop shared understanding Supports clients to identify values, beliefs, intentions, decisions

Answer 16

Narrowing the clarification Clarifying too early

Answer 17

talk, provide you with maximum information and let the client head in the direction they want or need to take

Answer 18

Often relate to feelings, thoughts and understandings tend to open the conversation up.

Answer 19

Closed questions are questions that can be answered with a minimal response (often as little as “yes” or “no”).

Answer 20

They can help the counsellor to focus the client or gain very specific information

Answer 21

establishing connections, links; often to an earlier part of the discussion

Answer 22

For example, earlier you mentioned ***, I’m wondering how you are feeling about that now?

Answer 23

meant to encourage clients to enlarge or expand on their initial response.

Answer 24

Can you say more about that? / And what happened then? Could you describe that?

Answer 25

perspective of the other

Answer 26

For example, how do you imagine your brother would feel about ***?

Answer 27

usually subtly, points the respondent’s answer in a certain direction.

Answer 28

Scaling questions help direct the session/conversation toward what clients want and what is most important to them.

Answer 29

introduction current position platform earlier success visualise step forward

Answer 30

Bombardment/grilling Multiple questions Closing Down Questions Questions as statements Why questions

Answer 31

is invited rather than imposed is specific identifies the impact/effects invites a joining/collaboration

Answer 32

absolute statements that position the feedback giver as the expert blame and judgement evaluation