MGMT Final Ch. 5 Flashcards

1
Q

Why plan?

A

It helps us to identify our goals clearly

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2
Q

Strategic Planning

A

The process of developing a mission and long-range objectives and determining in advance how they will be accomplished

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3
Q

Operational Planning

A

The process of setting short-range objectives and determining in advance how they will be accomplished

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4
Q

Dimensions of planning

A

Management level, type of plan, scope, time, repetitiveness

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5
Q

Strategy

A

A plan for pursuing a mission and achieving objectives

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6
Q

Competitive Advantage

A

How an organization offers unique customer value

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7
Q

Sustainable Competitive Advantage

A

How an organization maintains its competitive advantage

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8
Q

Strategic Fit

A

The degree to which an organization is matching its resources and capabilities with the opportunities in the external environment.

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9
Q

Successful Strategies

A

Goal commitment + understanding of the competitive environment + objective appraisal of resources & capabilities + effective implementation

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10
Q

Strategy evolves over time…why?

A

After evaluating organization and competition by completing situational analysis, company should re-evaluate strategy

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11
Q

Strategic planning process

A
  1. Identify mission/vision
  2. Analyze the environment
  3. Set objectives
  4. Develop strategies
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12
Q

Porter’s 5 Forces

A

Competitors (in industry), threat of substitutes, potential new entrants, power of suppliers, power of consumers

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13
Q

PEST Analysis

A

Political, economic, social, and technological external factors

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14
Q

RBV - Resource Based View

A

Managerial framework used to determine the strategic resources a firm can exploit to achieve sustainable competitive advantage.

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15
Q

SWOT analysis

A

Used to determine an organization’s internal environmental strengths and weaknesses and external environmental opportunities and threats

Determine competitive strength/advantage, conclude competitive position, determine issues/problems that need to be addressed

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16
Q

SMART Goals

A

Specific, measurable, achievable, relevant, timely

17
Q

Management by objectives (MBO)

A

Process in which managers and their employers jointly set objectives for employees, periodically evaluate performance, and reward according to results

18
Q

Corporate level strategies

A

Strategic plan for managing multiple lines of business

19
Q

Business level strategies

A

Strategic plan for managing ONE line of business

20
Q

Functional level strategies

A

Operational plan for managing ONE area of ONE business

21
Q

Standing plans vs. single-use plans

A

Standing plans: policies, procedures, and rules developed for handling repetitive situations

Single-use plans: programs and budgets developed for handling nonrepetitive situations

22
Q

Contingency plans & crises

A

Alternative plans to be implemented if uncontrollable events occur

23
Q

Time management

A

Plan each week, schedule each week, schedule each day, to-do lists

Important to meet objectives and overall succeed