MGMT Final Ch. 12 Flashcards

1
Q

What is leadership?

A

The ability of an individual, group, or organization to influence other individuals, teams, or entire organizations.

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2
Q

Important leadership characteristics (top 4)

A

Trust, integrity, ethics, vision

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3
Q

Why is trust so important?

A

Good relationships are built on mutual trust
Employees who don’t trust their managers are less likely to be motivated to do a good job and help their manager

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4
Q

Leaders vs. Managers

A

Leadership is not about telling others what to do; leaders share the leadership roles and inspire, motivate, and guide others to succeed

Management is commonly a hierarchical top-down reporting relationship structure

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5
Q

Trait Theories

A

Attempts to determine a list of distinctive characteristics that account for leadership effectiveness

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6
Q

Behavioral Theories

A

Attempt to determine distinctive styles used by effective workers

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7
Q

Situational Theories

A

Attempt to determine the appropriate leadership styles for particular situations using models

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8
Q

Leader-Member Exchange

A

Develops a positive relationship with each individual

In-group: clique, favorites, liked; out-group: ousted and disliked

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9
Q

Transformational Leadership

A

Bring about continuous learning, innovation, and change

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10
Q

Transactional Leadership

A

Make social exchanges to get the job done

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11
Q

Visionary Leadership

A

Create an image of the organization in the future that provides direction for setting goals and developing strategic plans

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12
Q

Charismatic Leadership

A

Inspire loyalty, enthusiasm, and high levels of performance

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13
Q

Servant Leadership

A

Help others by placing their needs ahead of self

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14
Q

Authentic Leadership

A

Develop open, honest, trusting relationships

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15
Q

Abusive Leadership

A

Abusive leader behavior triggers abusive peer behaviors, emotional exhaustion, and job insecurity

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16
Q

Crisis Leadership

A

Transparent but compassionate communication, agile action, and change of course as needed.