Marketing Research Flashcards

1
Q

What is market research

A

It is the research taken to understand markets aka customers, channels and competitors

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2
Q

What is marketing research

A

Research taken about the efficacy of marketing activities like pricing and supply chain activities

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3
Q

What are customer insights

A

Knowing your customers

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4
Q

What is big data

A

Systematically analyze high volume highly volatile and highly varied data

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5
Q

What is marketing analytics

A

Analyze mathematical patterns in the market such as sales and activities

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6
Q

Is consumer insight research more commin un b2b or b2c

A

B2c

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7
Q

When is a customer insight process most valuable

A

When it is rare, difficult to imitate and useful for management decisions

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8
Q

What should CEOs and CMOs do to affectively implement consumer insights

A

Provide the necessary resources for proper research and act upon evidence and not preconceptions

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9
Q

How should researchers act to effectively implement customer insights

A

As problem solvers not reporters and give concrete ways to implement their findings

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10
Q

What is a marketing research brief

A

A brief outline if a clients marketing problem to a marketing research firm

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11
Q

I hat is most often included in a market research brief

A

A summary of the company and its offerings, a statement if why research is needed and what decision the research will inform. It also includes a detailed list if information needed, schedule and scope

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12
Q

What is a good marketing research question

A

A question outlining the problem of the marketer that can be subdivided int smaller questions

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13
Q

What is a research proposal

A

A detailed outline if how a research agency will investigate a problem

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14
Q

What types of research objectives are there in business research

A

Exploratory, descriptive and causal

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15
Q

What is exploratory research

A

Develop hypothesis of new concepts when little is known about a management problem

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16
Q

What is descriptive research

A

Accurately describe variables considered

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17
Q

What is causal research

A

To research if a variable causes an effect in another variable

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18
Q

What is primary research

A

Research conducted for the first time

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19
Q

What is desk research

A

Gaining access yo previous research aka secondary research

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20
Q

How is primary and desk research commonly conducted

A

First desk and then fill in knowledge gaps with primary

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21
Q

How is qualitative data often obtained

A

Interviews, observations and focus groups to get an idea of underlying meaning. Popular in exploratory research

22
Q

What distinguishes quantitative research

A

They use organized and structured procedures as well as a large amount of tests and data to answer specific questions

23
Q

How is quantitative business research commonly conducted

A

Through survays

24
Q

How do you determine the validity and reliability of the test results

A

You check for statistical errors and sample bias

25
Bow may you test the validity and external reliability of research results
Through multiple tests aka the test retest strategy if at different times or split half strategy if two tests at ones
26
What is a face validity test
Yo read research results critically
27
What is the difference between market, research and testing
Market research researches attitudes in the market through surveys while market testing puts these ti the test using a test market
28
What are the five types of data sources
Public data, private data, data exhausts, community data and self quantification data
29
What is public data
Data held by public authorities
30
What is private data
Data held by private entities that cannot be ascertained from public sources
31
What is data exhaust
Information generated through everyday actions like search data
32
What is community data
Unsorted raw data like social media reviews that concern social trends
33
What is self quantification data
Data generated by people reviewing themselves
34
What should you think of when making research questions for other cultures
Conceptual, functional, measurement, sampling, data collection and translation equivalence in the interview questions
35
What ways are there to conduct market research
You can do it in house, hire researchers, go via a trade association or study official statistics
36
Name some sources of official statistics
Eurostat, scb, national accounts and household expenses
37
What is the difference of knowledge in social science and natural science
In natural science there is a hard truth while social science is more open for different interpretations. Social constructs etc
38
What is ontology
The study of knowledge
39
How does realists look at the social world
As something objective and external that exists independent of actors
40
How do idealists look at the social world
As something that is constructed by the actors in it
41
How do positivists learn about the world
Use established theory to construct a hypothesis that can be tested. Research objective cause and effect
42
How do hermeneutics learn about the social world
They interpret the subjective meaning of social actions
43
What are type of research is preferred by positivists
Quantitative studies
44
How do you evaluate qualitative studies
Is it credible and relevant, is your results similar to others, is it dependable aka sufficiently backed up with data and is it confirmable through links between the data and conclusions that others can understand
45
When should should you employ a quantitative study
When you know what to study and need information about something specific and important
46
When should you employ qualitative studies
When identifying new challenges, when there are complex dynamic contexts and when exploring large social changes
47
Name some methods of data collection
Primary or secondary collection, document studies and literature review
48
What is co-shopping
Join a customer and chat while they shop to gain insight about their experience
49
What is a netnograohy
An ethnography on the internet detailing the dreams ideas and complaints of a group online
50
Explain an attitude survay
Ask consumers to rank their attitudes in a scale