managers, leaders and decision making

Question 1

functions of management

Answer 1

planning
organising
directing
controlling

Question 2

considerate style
vs
initiating style

Answer 2

focusing on wellbeing of subordinates

focuses on defining and planning work

Question 3

Blake mouton axis are

Answer 3

concern for people
concern for task

Question 4

Blake Mouton: high concern for people + high concern for task

Answer 4

team style

Question 5

Blake Mouton: low concern for people + high concern for task

Answer 5

produce or perish

Question 6

Blake Mouton: high concern for people + low concern for task

Answer 6

country club

Question 7

Blake Mouton: low concern for people + low concern for task

Answer 7

impoverished

Question 8

Blake Mouton:5th option

Answer 8

middle of the road

Question 9

Tannenbaum Schmidt continuum looks at

Answer 9

manager-centered leadership to subordinate centered leadership

Question 10

Tannenbaum Schmidt continuum order

Answer 10

tells
sells
suggests
consults
joins
delegates
abdicates

Question 11

define autocratic

Answer 11

one way communication
minimal delegation/decentralisation
close supervision of employees

Question 12

democratic leadership consists of

Answer 12

decisions made by the majority
employee participation is encouraged
leader acts upon advice

Question 13

define laissez-faire leadership

Answer 13

described as mild anarchy
leader has minimal input
employees are empowered

Question 14

paternalistic acts

Answer 14

by leaders explained as in the best interests of the the business

Question 15

influences on styles of management/leadership

Answer 15

tradition
type of labour force
nature of task
timescale
personality of manager

Question 16

management decision making process:

Answer 16

setting objectives
gathering and interpreting info
selecting the chose option
implementing the decision
reviewing

Question 17

programmed decisions
vs
non-programmed decisions

Answer 17

familiar and routine

require unique solution

Question 18

risk
vs
uncertainty

Answer 18

chance of incurring loss

lack of knowledge and events, outcomes are unpredicatble

Question 19

three types of decision making

Answer 19

experience
instinct
data

Question 20

decision trees are…

Answer 20

models that represent the likely outcomes based on their financial outcomes

Question 21

Decision trees: calculate expected value

Answer 21

(probability x outcome) + (probability x outcome)………..

Question 22

usefulness of decision trees

Answer 22

logical comparison
forces quantifiable figures for each option

Question 23

drawbacks of decision trees

Answer 23

only quantifiable data
depends on accuracy of data

Question 24

influences on decision making

Answer 24

overall mission and objectives
ethics
risk involved
external environment
resource constraints

Question 25

primary stakeholders
vs
secondary stakeholder

Answer 25

individuals or groups affected by particular decisions

no funcitonal or financial power although are affected by decisions

Question 26

examples of stakeholders

Answer 26

local communities
suppliers
gov. agencies
shareholder
employee
customers

Question 27

why could a business use stakeholder mapping?

Answer 27

to manage them effectively and priorities wants/needs/questions

Question 28

influences on relationships with stakeholders

Answer 28

business objectives
management/leadership style
size of business
ownership of business
market conditions
gov. policies

Question 29

possible approaches to stakeholder management

Answer 29

partnership
participation
consultation
‘push’ communications
‘pull’ communications

Question 30

‘push’ communications
vs
‘pull’ communications

Answer 30

one way, business to stakeholder

method of allowing stakeholders to access information at their leisure