Management Process: Organizing Flashcards
_____, through departmentalization and work division, provides a framework for defining managerial authority, responsibility, and accountability.
Formal Structure
_____ is generally a naturally forming social network of employees.
Informal Structure
The _____ defines formal relationships within the institution.
Organization Chart
Managerial Levels
1) Top-level Managers
2) Middle-level Managers
3) First-level Managers
_____ look at the organization as a whole, coordinating internal and external influences, and generally make decisions with few guidelines or structures.
Top-level managers
_____ coordinate the efforts of lower levels of the hierarchy and are the conduit between lower and top-level managers.
Middle-level managers
_____ are concerned with their specific unit’s work flow.
First-level managers
Types of Organizational Structures
1) Bureaucratic Organizational Designs
2) Ad hoc Design
3) Matrix Organization Structure
4) Service Line Organization
5) Flat Organizational Designs
_____ are commonly called line structures or line organizations.
Bureaucratic Organizational Designs
_____ is a modification of the bureaucratic structure and is sometimes used on a temporary basis to facilitate completion of a project within a formal line organization.
Ad hoc Design
_____ focus on both product and function. Function is described as all the tasks required to produce the product, and the product is the end result of the function.
Matrix organization structure
_____, which can be used to address the shortcomings that are endemic to traditional large bureaucratic organizations.
Service Line Organization
_____are an effort to remove hierarchical layers by flattening the chain of command and decentralizing the organization.
Flat Organizational Designs
Traditional Patient Care Delivery Methods
- Total patient care
- Functional nursing
- Team and modular nursing
- Primary nursing
- Case management
Nurses assume total responsibility during their time on duty for meeting all the needs of assigned patients.
Sometimes referred to as the case method of assignment because patients may be assigned as cases.
Total Patient Care
_____ is efficiency-based; tasks are completed quickly, with little confusion regarding responsibilities.
Allow care to be provided with a minimal number of RNs.
Functional Nursing
Ancillary personnel collaborate in providing care to a group of patients under the direction of a professional nurse.
Team Nursing
As the _______, the nurse is responsible for knowing the condition and needs of all the patients assigned to the team and for planning individual care.
Team Leader
_____ uses a mini-team (two or three members with at least one member being an RN), with members of the modular nursing team sometimes being called care pairs.
Modular Nursing
Patient care units are typically divided into modules or districts and assignments are based on the geographical location of patients.
Modular Nursing
Nurse assumes 24-hour responsibility for planning the care of one or more patients from admission or the start of treatment to discharge or the treatment’s end.
Primary Nursing
A collaborative process of assessment, planning, facilitation and advocacy for options and services to meet an individual’s health needs through communication and available resources to promote quality cost-effective outcomes.
Case Management