Management Functions and HR Management Flashcards
define management
using what you have and uniting them in such a way that together they achieve goals / objectives in the most efficient manner possible
define leadership
ability to inspire others; process of influence in which one person is able to enlist the aid and support of others in accomplishing the task
What are the 3 dimensions of management?
- activities
- resources
- levels of management
What are the components of activities?
- plan
- organize
- lead
- control
activities: plan
- setting goals
- establishing strategies
- predetermining course of action
activities: organize
arrangement and relationship of activities and resources necessary for the effective accomplishment of a goal
activities: lead
bringing about purposeful action toward a desired outcome
activities: control
reviewing progress that has been made toward objectives
What are resources that managers need?
- money
- people
- time
- materials
- information
What are the different levels of management?
- individual
- interpersonal
- team
- organizational
define HR management
process of achieving organizational objectives through the management of people
What are the 5 broad activities of HR management?
- strategic HR planning
- recruitment and placement
- training and development
- performance feedback
- termination
strategic HR planning
- operational planning
- succession planning
operational planning
analyzing staff needs: shift planning, organization chart, future staff plans, decision to hire
succession planning
preparing for turnover
recruitment
- Activities associated with attracting qualified candidates to fill job vacancies
- want to attract the most qualified candidates
- want a comprehensive job description
placement
- Candidate application, screening, interviewing and hiring process
- things to consider: application, CV, background check, recommendation letters
What are the job description considerations?
- Behaviors, tasks, & outcomes required (performance standards)
- Skills, capabilities, and knowledge (qualifications)
- Physical requirements
- Required info, technology & resources
- Expected interpersonal relationships
- Budget and managerial responsibilities
What are the two hiring policies?
- negligent referral
- negligent hiring
negligent referral
Failure to disclose negative behaviors / situations when being called as reference
negligent hiring
Failure to perform background checks which would have identified dangerous or untrusting behaviors
define training
Acquisition of knowledge, skills, and competencies
What are the two types of training?
- orientation
- job training
orientation
- Welcome new employees
- Establish positive first impression
- Provide information to help them get started with job
- Provide information about company
- Set expectations for performance and behavior
