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OU Management Spring 2018

This class was created by Brainscape user Gold Xiong. Visit their profile to learn more about the creator.

By: Gold Xiong
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Decks in this class (21)

Management Functions and HR Management
Define management,
Define leadership,
What are the 3 dimensions of mana...
31  cards
Activities of the management process
What are the pharmacy goals,
What do you need to do to achieve...,
What resources are available
27  cards
Org Structure & Behavior
Define culture,
Define climate,
Ways to create a positive work en...
22  cards
Performance Appraisal Systems
What are the rationales for imple...,
Effective performance appraisal l...,
Effective performance appraisal c...
40  cards
Workplace Issues
Define discrimination,
Define harassment,
What are factors that could lead ...
34  cards
Customer Service
Define negative good,
Standards that patients and custo...,
Reliability
28  cards
Leadership, Entrepreneurship, & Innovation
Qualities of leadership,
Requirements of leadership,
Leadership theories
45  cards
Time Management & Organizational Skills
What happens with poor tm skills,
What does stress lead to,
6 common myths about time managem...
29  cards
Strategic and Business Planning
What is strategic planning,
What is the purpose of strategic ...,
What is the goal time frame that ...
27  cards
Financial Statements
Accounting system of a company,
What is the purpose of financial ...,
What is a financial statement
38  cards
Financial Ratios Analysis
Accounting,
What is ratio analysis used for,
What is a financial ratio
25  cards
Budgeting
Purpose of budgeting,
What makes up the master budget,
Capital budget
12  cards
Inventory
Important considerations for prod...,
What are the purchasing objectives,
What are things to consider when ...
24  cards
Risk Management
Define risk and identify its role...,
Relationship between risks and th...,
What are the types of risks
36  cards
Prevent & Manage Med Errors
Describe systems thinking perspec...,
Front end errors,
Latent errors
17  cards
Value Added Pharmacy Services
Identifying consumers,
Recipe for marketing success,
Identify and evaluate important p...
15  cards
Ensuring Quality and Evaluating Outcomes of Value Added Pharmacy Services
Structures,
What are examples of structure,
What are processes
31  cards
Implementation and Reimbursement for Patient Care Services
Define mtm,
Examples of mtms activities,
What are potential revenue sources
3  cards
Marketing Principles and Application
Define marketing,
What are the marketing concepts,
Negative demand
57  cards
Marketing Philosophy
Wal mart s low price guarantee,
Focusing on filling prescriptions...,
Seiko watch vs rolex watch
10  cards
Product Life Cycle
Introduction objective,
Growth objective,
Maturity objective
25  cards

More about
OU Management Spring 2018

  • Class purpose General learning

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