Activities of the management process Flashcards
What are the pharmacy goals?
plan
What do you need to do to achieve the goals?
plan
What resources are available?
plan
What resources are needed?
plan
organize
What inventory do you need?
plan
How many people need to be scheduled?
plan
What is the strategic plan?
plan
What resources do we currently have?
organize
Where do you place all the resources?
organize
How do you monitor the resources?
organize
When do you obtain more?
organize
Who will make the pharmacy work schedule?
organize
Will the schedule be weekly or monthly?
organize
When do you post the schedule?
organize
How do you schedule breaks, lunch, weekends?
organize
What actions must be performed?
lead
What is everyone’s role?
lead
How is inventory maintained?
lead
What is the role of cross training?
lead
Was the goal obtained?
control
What is the employee morale?
control
What is the quality of work?
control
Are prescriptions being filled correctly?
control
Are customers satisfied?
control
Are you keeping needed inventory on hand?
control
Do you have out of date items?
control
Is staff scheduled appropriately?
control
