Management And Communication Flashcards
A root cause analysis RCA is a process to identify…
The basic or determining factors of an event.
Takes a retrospective look at adverse outcomes determines what happened why it happened and what can be done to prevent in the future
The leader ship and program management domain of the infection preventionist competency model stress is what
collaboration, followership, program management, critical thinking , and communication
The type of leader who sets goals articulates clear expectations and provides constructive feedback is referred to as a
Transactional leader
Blank is a technique to compare best practices with the current process and determine the steps to take to move from a current state to a desired state
Gap analysis
Process measures focus on
The steps in a process that lead to a specific outcome. Used to evaluate compliance with desired care or support practices.
The vision statement is
The “what”. The picture of the future that the infection preventionist wants to create
Blank answers the question why does the program exist?
The mission statement. It Defines the common purpose focus in context for department activities. Allows the group to set boundaries.
What is used to answer the question how does the infection prevention a control program want to act Consistent with our mission along the path towards achieving our vision?
The core values
According to the joint commission a sentinel event is;
An unexpected occurrence involving death or serious physical or physiological injury. They require immediate investigation and response. Attached to the medication error or any major permanent loss of function are both sentinel events
Legitimate power refers to
 The perception of the leader has a right to exercise influence because of their title or position within the organization. Refers to the ability to administer to another certain feelings or obligation or the notion of responsibility
The failure mode effect analysis FMA is
Proactive preventative approach to identify potential failures and opportunities for error.
The strengths weaknesses opportunities and threats model
Points out what the organization should plan for and how to use resources to guide efforts. To investigate public health issues and improve health outcomes
What quality approach focuses on Precision and accuracy that leads to data driven decisions
Six sigma
The lean approach focuses on
Speed efficiency and the elimination of waste
Fishbone diagram
Show the cause of a certain event. Take an event or piece of information and work backwards to determine causes. Usually grouped into major categories to event identify sources of variation
