Management Flashcards

1
Q

prime management functions

A

Planning Organizing Leading Controlling

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2
Q

Manager SKills

A

Technical, Human, Conceptual

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3
Q

entrepreneurship

A

initiate new business ventures

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4
Q

five types of small business owners

A

idealist, optimizers, hard workers, jugglers, sustainers

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5
Q

characteristics of entrepreneurs

A

control,autonomy,entrepreneurial sacrifice, high energy, need to achieve, self confidence

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6
Q

crowd funding

A

being funded by the people like kickstarter

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7
Q

Classical perspective

A

production focused considers people a cog in the machine

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8
Q

Humanistic perspective

A

ignores production focus for a focus on human needs and keeping employees happy

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9
Q

Scientific management

A

a classical perspective that measures people against averages and demands results like meijer

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10
Q

bureaucratic organizations

A

subfield of classical perspective involes looking at business as whole very concise and rational business were everyone follows rules proposed by max weber

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11
Q

administrative principles

A

proposed by Fayol unity of command, division of work, unity of direction, scalar chain

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12
Q

human relation movement

A

True control comes from within the individual not authoritarian structures

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13
Q

hawthorne study

A

a factory testing productivity found that managers treating workers positively was the best result

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14
Q

Human Resource Perspective

A

just as happy cows give more milk happy worker do more work proposed my douglas and maslow

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15
Q

theory x

A

humans dislike work humans need to be punished if they do not follow orders want security and direction anw wish ro avoid responsibility

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16
Q

theory y

A

work is a key desire poeple willl work towards goals they are committed to people seek responsibility we need to utilize people minds because they are creative

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17
Q

Behavioral science approach

A

draws from social sciences to better understand how to keep human beings in optimum mindset for highest production

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18
Q

System Thinking

A

Promotes synergy and division amongst all processes

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19
Q

Contingency view

A

Managers determine what will work in any given situation there is no universal truth be adatptible

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20
Q

external organizational environment

A

all elements outside the business that have the ability to affect it include ecternal and general environment

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21
Q

external task environment

A

include competitors, suppliers, customers, and the labor market.

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22
Q

general environment

A

s social, economic, legal-political, international, natural, and technological factors that influence all organizations about equally.

23
Q

boundary spanning

A

links the org to external data

24
Q

adversarial vs patrenership orientation

A

no trust vs trust

25
visible culture
symbols dress layout slogans ceremonies
26
invisible culture
ex[ressed values like the hp way underlying assumptions such as these people are intelligent
27
adaptability culture
Has independent workers who have autonomy and valued ideas
28
achievement culture
is a very competitive business without the need to adapt constantly willingness to work long and hard to achieve results
29
involvement culture
focuses on meeting the needs of employees
30
consistency culture
rewards methodical way of doing things
31
high performance culture
) is based on a solid organizational mission or purpose, (2) embodies shared adap- tive values that guide decisions and business practices, and (3) en- courages individual employee ownership of both bottom-line results and the organization’s cultural backbone.79
32
ethnocentric companies
focus on values of their home country
33
polycentric
focus on market of foreign host country
34
geocentric
truly world oriented and favor no specific country
35
BoP bottom of the period concepts
Are geared toward helping the worlds poor with cheap accesible products
36
strategies for entering international business
exporting global outsourcignlicensing franchising aquisition greenfield venture
37
licensing
a corporation (the licensor) in one country makes certain resources avail- able to companies in another country (the licensee). These resources include technology, managerial skills, and patent or trademark rights.
38
franchising
Whereas with licensing, a licensee generally keeps its own company name, autonomy, and operating systems, a franchise takes the name and systems of the franchisor. The fast-food chains are some of the best-known franchisors.
39
direct investing
When one company backs a smaller one
40
joint venture
company shares cost and risks with another firm
41
foreign affiliate
Another company has complete control
42
greenfield venture
company builds a market from scratch
43
hofstedes values`
power distance uncertainty avoidance individualism and collectivism masculinity and femnininity
44
high context culture
, people are sensitive to circumstances surrounding social exchanges. People use communication primarily to build personal social relationships; meaning is derived from context—setting, status, and nonverbal behavior—more than from explicit words; relationships and trust are more important than business; and the welfare and harmony of the group are valued.
45
low context culture
people use communication primarily to exchange facts and information; meaning is derived pri- marily from words; business transactions are more important than building relation- ships and trust;
46
three domains of human action
codified law ethics and free choice
47
ethical decision approaches
utilitarian individualism moral rights justice and practical approaches
48
pre conventional and post
pre focuses on self interest and avoiding punishment conventional applies to obeying interest of a whole and post is like the lifeguard
49
4 criteria of corporate ethics
economic legal ethical discretionary(be a good citizen and give back to communities)
50
social entrepreneurship
solves social problems with profit as a secondary objective
51
angel financing
using websites to donate without direct contact
52
venture capitalist
a group of investors invest in a new business with high rate of returns
53
business incubator
mentors and a collection of entrepreneur jumpstart the crucial stage of early startups