Lesson 6 Flashcards
Task Performance
duties related to the direct production of goods and services and to the direct contribution to the organization that form part of a job. Part of a workers formal job description
Contextual Performance
the activities or behaviours that are not part of a workers formal job description but that remain important for organizational effectiveness
Counterproductive work behaviours
voluntary behaviours that violate significant organizational norms and in doing so threaten the well being of an org
Adaptive performance
a workers behavioural reactions to changes in a work system
Job performance domain
the set of job performance dimensions that is relevant to the goals of the organization ro the unit in which a person work
performance dimensions
sets of related behaviours that are derived from an organizations goals and inked to successful job performance
Criterion relevance
the degree to which the criterion measure captures behaviours or competencies that constitute job performance
criterion deficiency
those job performance behaviours or competencies that are not measured by the criterion
Criterion contamination
the degree to which the criterion measure is influenced by or measures, behaviours or competencies that are not part of job performance
Practicality
the degree to which a criterion measure is available, plausible and acceptable to organization decision makers
Ultimate criterion
the concept that a single criterion measure reflects overall job success
Objective performance
production, sales, and personnel data used in assessing individual job performance
subjective performance measures
ratings or rankings made by supervisors, peers, or others that are used in assessing individual job performance
Job performance
it is observable beavers by the employees, which are consistent with meeting the organizational goals
