Lesson 4 Flashcards
the process of collecting information about jobs
job analysis
A written description of what the job occupants are required to do, how they are to do it, and the rationale for any required job procedure
job description
the KSAOs that are needed by a job incumbent to perform well on the job
job specifications
a collection of positions that are similar in their significant duties
job
a collection of duties assigned to individuals in an organization at a given time
position
a set of different but related jobs that rely on the same set of KSAOs
job family
job analysis techniques that emphasize work outcomes and descriptions of the vapours tasks performed to accomplish those outcomes
work or worker oriented JA
work oriented ja
job analysis techniques that emphasizes general aspects of jobs describing perceptual, interpersonal, sensory, cognitive and physical activities
work or worker oriented JA
worker oriented ja
task inventories
work oriented surveys that break down jobs into their component tasks
methods used to infer employe specifications from job analysis data
worker or work trait inventories
worker
JA method
Structured Interview
Most commonly used, questioning individuals or small groups of employees and supervisors about the work that get done. can be structured or unstructured \+ Job incumbents describe work Info obtained from persons most familiar with the job may provide unexpected info - required experienced interviewer well designed questions and probes time consuming
Direct Observation
Job analyst watches employee as they carry out their activities. Learn about the job by studying existing documents, determine the nature of the job (is it easily observable), then record via notes, tape recorder or video \+ sees first hand useful for blue collar work simple may verify data from other sources - may not cover all time periods time consuming may be bias performance validity/reliablity may be problematic
Structured questionnaire
requires workers and other SME to respond to written questions about their jobs; asked to make judgements about actives and tasks, tools, equipment, and working conditions (PAQ) \+ incumbent describes work infos from person most familiar access to larger number of workers relatively inexpensive - only a portion of workers may respond may not answer honestly fixed qs and don't allow flexiblity
Functional job analysis
conducted by experienced/trained analyst. focus group of 6 incumbents, focus of workshop is to obtain information about the what and how of tasks Outputs, KSAO, tasks required \+ provides task bank of standardize statements level of involvement used to develop job descriptions Help identify KSAO related to task statement reliable and valid data - only trained analysts can do it costly time consuming
Critical Incident Technique
effective and ineffective work behaviours that are related to superior and inferior performance, generates behaviourally focused descriptions of work activities \+ based on observable behaiours easy to collect data relevant and practical good reliability and validity best used for selection - does not require training may not capture all dimensions relies on memory
