Lesson 6 Flashcards

1
Q

These are fundamental concepts that guide marketers in effectively reaching, engaging, and satisfying their target audience. (These principles focus on understanding customer needs, delivering value, and building long-term relationships. )

A

Principles of Marketing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

The cornerstone of marketing is to understand the needs, wants, and expectations of the target market.

A

Customer Orientation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

By offering products that fulfill customers’ needs and providing excellent customer service, marketers ensure customer satisfaction and loyalty

A

Value Creation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

This principle involves dividing a market into distinct segments, targeting specific groups, and positioning products to meet the needs of that particular segment.

A

Segmentation, Targeting, and Positioning (STP)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Marketing efforts should not only focus on attracting new customers but also retaining existing ones through after-sales service, loyalty programs, and personalized communication.

A

Relationship Building

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

It is a mixture of controllable marketing variables that the firm uses to pursue the desired level of sales among the target market.

A

Marketing Mix (4Ps)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

This involves the product, price, place, and promotion. Marketers must develop the right product, set a competitive price, distribute it in a way that makes it accessible to the customer, and promote it through effective channels.

A

Marketing Mix (4Ps)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

encompasses the logo, messaging, and the overall customer experience, contributing to brand loyalty.

A

Branding

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

encompasses the logo, messaging, and the overall customer experience, contributing to brand loyalty.

A

Branding

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Marketers must follow ethical practices, ensuring that their strategies are transparent and promote honest, non-deceptive communication with customers.

A

Ethical Marketing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

refers to the item actually being sold.

A

Product

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

refers to the valute that is put for a product.

A

Price

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

it is the main aim of a good distribution.

A

Place

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

refers to all strategies undertaken to make a product or service known to the user and trade.

A

Promotion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

is the process of splitting a market into smaller group with similar product needs or identifiable characteristic, for the purpose of selecting appropriate target markets

A

Market Segmentation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

is an organization’s proactive selection of suitable market segments with intention of heavily focusing the firms marketingg offers and activities towards this group of related consumers

A

Targetting

17
Q

Is the target market’s perception of the product’s key benefits and features, relative to the offerings of competitive products.

A

Positioning

18
Q

is the actual benefit the consumer is seeking from the purchase.

A

The core product

19
Q

along with the core product are associated some features also

A

The additional features

20
Q

defined as the name, term, symbol, logo, design or a combination of them, which gives the product and services certain identity.

A

The brand name

21
Q

Is the brand that gives legal protection and maintains the exclusively to the seller.

22
Q

is equally important as brand name which distinguishes the product

A

The packaging

23
Q

is the fundamental need or wants that the customer satisfies when they buy the product.

A

Core benefit

24
Q

Is the basic version of the product made up of only those features necessary for to functio

A

Generic Product

25
Is the set of features that the customers expect when they buy the product.
Expected Product
26
Refers to any product varations, extra features or services that help differentiate the product from its competitors
Augmented Product