Lesson 4 part 2 Flashcards
It refers to the process used in managing people to achieve a required business outcome.
Management of Change
It involves planning, implementing, monitoring, and sustaining new processes, technologies, structures, or strategies.
Management of Change
It is the strategic approach of recognizing, valuing, and leveraging the diversity of employees’ backgrounds, perspectives, and talents.
Management by Diversity
It involves creating an inclusive work environment where all individuals, regardless of race, gender, age, culture, religion, or other differences, feel respected, valued, and able to contribute fully.
Management by Diversity
Management actively seeks diverse candidates through varied job boards, inclusive language in job descriptions, and unbiased hiring processes.
Examples of Management by Diversity
Inclusive Recruitment Practices
Management provides regular training without bias, cultural competence, and inclusive behavior to create a more aware and accepting workplace.
Diversity Training Programs
Supporting groups that focus on different identities (e.g., women, LGBTQ+, different ethnicities) to foster community and offer networking opportunities.
Employee Resource Groups (ERGs)
Offering adaptable schedules and remote work options to accommodate different needs, such as caregiving responsibilities or disabilities.
Flexible Work Policies
Pairing diverse employees with mentors to support career growth and ensure equal opportunities for advancement.
Mentorship Program
It is the process of monitoring, evaluating, and regulating organizational activities to ensure they align with the set goals and standards.
Controlling
Unclear or ambiguous performance standards make it difficult to measure success.
Barriers to Effective Control in Management
Lack of Clear Standards
nadequate communication can lead to misunderstandings and misalignment of goals.
Barriers to Effective Control in Management
Poor Communication
Employees may resist control measures, especially if they feel threatened or distrustful.
Barriers to Effective Control in Management
Resistance to Change
Insufficient or inaccurate data hampers proper monitoring and evaluation
Barriers to Effective Control in Management
Inadequate Informatiom
essive control can stifle creativity and reduce employee morale.
Barriers to Effective Control in Management
Overcontrol
Constraints in time, money, or personnel can limit the effectiveness of control measures.
Barriers to Effective Control in Management
Limited Resources
A company sets safety standards and conducts training sessions before launching a new manufacturing process to prevent accidents.
Type of Control in Management
Feedforward Control
A manager monitors a sales team’s daily performance using real-time dashboards to ensure they meet daily targets and provide immediate feedback
Type of Control in Management
Concurrent Control
A restaurant reviews customer feedback and sales data at the end of each week to identify areas for improvement in service and menu offerings.
Type of Control in Management
Feedback Control
Define clear, measurable performance standards or goals that align with organizational objectives.
Control Process in Management
Establishing Standards
Collect data and measure actual performance against the established standards using various tools and methods.
Control Process in Management
Measuring and Comparing Performance
If deviations exist, implement corrective actions to address the gaps and ensure performance aligns with the desired goals
Control Process in Management
Taking Corrective Action
It involves directing and monitoring employees’ actions to ensure they adhere to specific processes, rules, and standards.
Behavior Control
Managers oversee employees’ activities to ensure adherence to rules and standards.
Types of Behavior Control in Management
Direct Supervision
