Lesson 4: Forecasting and Strategic Planning Flashcards

1
Q

Attrition

A

natural decrease in staff through retirement, death or resignation

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2
Q

Delphitechnique

A
  • long range forecasting and other strategic planning issues
    1. problem is identified and each member is to submit a potential solution by completing a questionnaire
    2. after questionnaire is complete, results are complied
    3. each member is given a copy of the results
    4. if there is differences in opinion, each uses the feedback to fine tune their assessment
    5. third and fourth step repeated until consensus is reached
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3
Q

Early retirement buyout programs

A

strategy used to accelerate attribution that involve offering attractive packages or opportunities to retire on all pension with an attractive benefits package

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4
Q

Environment scanning

A

assessment of external factors influencing the organizations ability to find and secure talent from external labour market

  • economic conditions
  • market and competitive trends
  • new or revised laws
  • technological changes
  • demographic trends
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5
Q

Hiring freeze

A

openings are filled by reassigning current employees

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6
Q

Describe the ways in which a surplus of human resources can be managed

A
  • retirement buyout

- hiring freeze

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7
Q

Job sharing

A

involves dividing the duties of a single position between two or more employees

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8
Q

Layoff

A

the temporary or permanent withdrawal of employment to workers for economic or business reasons

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9
Q

leave of absence

A

allows the who may be interested in making time away from work - without pay, bu with a guarantee that their job will be available upon their return

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10
Q

management inventories

A

roads summarizing the background, qualifications, interests, skills of management employees and their responsibilities and training

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11
Q

Markov analysis

A

method for forecasting internal labour supply
involves tracking the pattern of employee movements through various jobs and developing a transitional probability matrix
- shows the actual number of employee who remain in each job from one year to the next, the proportion promoted, demoted, transferred and leaving

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12
Q

Nominal group technique

A

group of experts meeting face to face

    1. each member independently writes down their ideas on the problem
      1. they each present their idea, and continue until all ideas are presented (no discussion)
      2. clarification is sought then evaluation and discussion
      3. each member is asked to rank the ideas
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13
Q

Promotion

A

movement of employees from one job to another that is higher pay, responsibilities and organizational level

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14
Q

Ratio analysis

A

quantitative technique for demand

- ratio between some causal factors and the number of employees required

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15
Q

reduced workweek

A

work less hours and get less pay

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16
Q

regression analysis

A

quantitative technique
sophisticated statistical technique to determine the line of best fit, involving multiple variables
- to investigate the effects of one variable on another (determine magnitude and direction of relationship)

17
Q

What are some examples of general economic conditions

A

interest rates
wage rates
rate of inflation
unemployment rates

18
Q

what are some examples of labour market conditions

A

education level
age
gender
marital status

19
Q

scatter plot

A

quantitative technique

used to determine whether two facts are related

20
Q

severance package

A

a lump sum payment continuation of benefits for a specified period of time, provided to employees who are being terminated

21
Q

staffing table

A

pictorial representation of all jobs within the organization along with numbers of current incumbents and future employment requirements

22
Q

what is the end result of the supply and demand forecasting?

A

short term and long range HR requirements

23
Q

how can an organization fill positions internally

A
  1. effectively designing jobs and quality of. working life initiatives
  2. establishing performance standards and goals
  3. coaching, measuring and evaluating
  4. implementing a suitable reward structure
24
Q

supplemental unemployment benefits

A

top up of EI benefits to bring income levels closer to what an employee would receive on the job

25
Q

survivor syndrome

A

range of negative emotions experienced by employees remaining after a major restructuring initiatives, which can include feelings of betrayal or violation

26
Q

termination

A

permanent separation from the organization for any reason

27
Q

trend analysis

A

quantitative technique
studio the firms employment level over the last 3-5 years to predict future needs
- identify trends that might continue
- initial estimate only

28
Q

work sharing

A

employees work three or four days a week and receive EI benefits on their non workdays

29
Q

Describe the ways in which a surplus of human resources can be managed

A
  • retirement buyout
  • hiring freeze
  • attrition
  • early retirement buyout programs
  • job sharing
  • work sharing
  • reduced work week
  • layoff
  • termination
  • leave of absence
30
Q

Explain how organizations deal with a shortage of human resources

A

transfer employees laterally that is relatively equal pay, responsibility or org level
- promotion
focus on retention initiatives to mitigate potential labour shortages
- recruit using the right quantity and quality of ads to get the talent needed