Lecture 8a/b (Curbow) Flashcards

1
Q

risk comm. comprises risk, hazard, and harm equally

A

:)

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2
Q

Hazard

A

an act or phenomenon posing potential harm to some person(s) or thing(s). The source/cause of harm

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3
Q

magnitude of hazard

A

the amt. of harm that might result, including the seriousness and the number of people exposed

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4
Q

Harm

A

to weaken or impair somebody or something; damage or injury

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5
Q

Risk

A

adds to the hazard and its magnitude and the probability that the potential harm or undesirable consequences will be realized. The probability that hazard will lead to harm

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6
Q

comm.

A

the exchange of thoughts, messages, or info as by speech, signals, or writing

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7
Q

risk comm.

A

an interactive process of exchange of information and opinion among individuals, groups, and institutions; often involves multiple messages about the nature of the risk. should address hazard, harm, and probable risk

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8
Q

seriousness and # affected combine to form the:

A

magnitude of harm

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9
Q

what makes risk comm. a special form of comm?

A
  • concepts may be hard to understand
  • outcomes may be undertain
  • emotion may be neg.
  • stakes for effective comm. may be high
  • always contextual
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10
Q

care comm.

A

risk comm. about health and safety risks for which way to manage danger has already been proven

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11
Q

consensus comm.

A

risk comm. to inform and encourage groups to work together to reach a decision about how the risk will be managed

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12
Q

crisis comm.

A

risk comm. in the face of extreme sudden danger

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13
Q

4 kinds of risk comm.

A

1) public relations (high hazard, low outrage)
2) stakeholder relations (mod. hazard and outrage)
3) outrage management (outraged aud.)
4) crisis comm. (high hazard and outrage)

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14
Q

Primary audience tasks

A

1) decide if there is a sig. risk of harm due to the hazard

2) decide if action is needed, and if so, which action(s)

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15
Q

Theory of Rationality

A

choose the alternative that maximizes expected value

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16
Q

Bounded Rationality

A

cognitive limitations force people to construct simplified models of the world in order to cope with it. Does NOT imply irrationality

17
Q

Heuristics

A

simple, efficient thinking strategies. “Rules of thumb”. Can lead to costly errors

18
Q

representative heuristic

A

probabilities are evaluated by the degree to which A is representative of B

19
Q

Base-Rate Fallacy

A

the tendency to ignore or underuse base-rate info and instead by influenced by distinctive features of the case being judged

20
Q

Insensitivity to sample size

A

type of representative bias; when comparing how much a sample is like a population, sample size isn’t taken into account

21
Q

Overconfidence Phenomenon

A

type of representative bias; tendency to be more confident than correct- to overestimate the accuracy of one’s beliefs

22
Q

Availability Heuristic

A

people asses the frequency of a class or the probability of an event by the ease with which instances can be brought to mind

23
Q

Illusory Correlation

A

perception of a relationship where none exists, or perception of a stronger relationship than actually exists

24
Q

Retrievability of Instances

A

factors such as familiarity, recency, or salience affect how easily instances are retrieved

25
Q

2 ways of measuring affect

A

1) state measure (how the person is feeling at that very moment)
2) trait measure (measures how people are generally)

26
Q

Self-presentation

A

the process in which people manipulate their self-images and behavior to project certain impressions of themselves to others

27
Q

Goal

A

to structure the interaction to attain a certain outcome

28
Q

ingratiation

A

doing things to please others

29
Q

Illusion of control

A

perception of uncontrollable events as subject to one’s control, or as more controllable than they are

30
Q

Illusion of invulnerability

A

:)

31
Q

Self-serving bias

A

tendency to perceive oneself favorably

32
Q

Optimistic bias

A

tendency for people to claim that their chances of suffering from various problems are less than the changes of others around them

33
Q

social factors that influence whether people see risk around them

A

roles, responsibilities, culture/history, social presentation needs, group influences

34
Q

PANAS

A

Positive Affect Negative Affect Scale