Lecture 7: Effective Performance Management Flashcards
1
Q
Describe the difference between feedback and evaluation.
A
Feedback - Timely, frequent, informal, Observation, Specific behavior, learning.
Evaluation - planned, formal/written, observation, overall performance, Discussion of progress
2
Q
Evaluation Bias
A
Bias that can promote an atmosphere of unfairness, can effect long term career trajectory & earning potential
3
Q
Leniency bias
A
Manager strict or lenient
4
Q
Contrast bias
A
Staff compared to each other
5
Q
Similarity bias
A
Manager favors people who are like them
6
Q
Experience Bias
A
Our perspective is accurate and the only way to see it
7
Q
Likability bias
A
More likable, more successful
8
Q
How to minimize Bias
A
Pre evaluation training of managers
7 bias interrupters
9
Q
Types of Evaluations
A
Self evaluation
Workplace evaluations
