Lecture 2: Management Functions Flashcards
1
Q
Define Management
A
Process of dealing with or controlling things or people
2
Q
Define Manager
A
Person who has control / direction of institution, business. Makes effective use of resources combined with guidance of people
3
Q
Define Leader
A
One who leads or commands groups, commanding authority
4
Q
Manager vs Leader
A
- Managers control
- Leaders guide, influence
5
Q
What is the Manage’s role?
A
- Plans
- Makes decisions
- sets objectives
- collaborates, includes those involved
6
Q
How to successfully navigate path to manager?
A
- Plan, organize, Motivate & communicate, training, measuring / follow up.
7
Q
Management challenges
A
- Keep good employees
- Respect & value staff
- Deal with bad behavior
- Celebrate
- Terminating employees
