Lecture 4 The Interview

Question 1

Interview

Answer 1

Subjective data collected

Entering into a contract

Have unconditional positive regard

Question 2

Planning and Setting

Answer 2

Time
Place(privacy)
Seating
Distance
Language

Question 3

unconditional positive regard

Answer 3

Promote strengths
Optimistic view
Accept them unconditionally
Acknowledging them

Question 4

Interview phases

Answer 4

Opening
Working
Closing

Question 5

Opening

Answer 5

Introduce self and purpose of interview

• Sets the tone
• Purposes: Establish rapport
• greeting and self intro
• purpose and length
• confidentiality
• Expectations
• don’t have to answer

Question 6

Working

Answer 6

• gather data
• verbal and nonverbal
• open and closed q’s
• neutral vs leading(biased)

Question 7

Facilitation

Answer 7

Verbal cues to say more

Question 8

Silence

Answer 8

Give time to collect thoughts

Question 9

Reflection

Answer 9

Repeating parts of the pts statement

Question 10

Empathy

Answer 10

Naming a feeling and encouraging discussion on it

Question 11

Clarification

Answer 11

Summarizing pts statement and confirming you understood

Question 12

Confrontation

Answer 12

Focusing pts attention on inconsistency

Question 13

Interpretation

Answer 13

Making associations (cause and effect)

Question 14

Explanation

Answer 14

Sharing info with the pt

Question 15

Summary

Answer 15

Final review

Question 16

Closing

Answer 16

Summarize

last questions

Question 17

Traps of Interviewing

Answer 17

1. False assurance
2. Unwanted advice
3. Using authority
4. Avoidance language
5. Engaging in distancing
6. Jargon
7. Leading or biased qs
8. Talking too much
9. Interrupting
10. Using why questions

Question 18

Infants

Answer 18

Don’t ignore the little
rapport with both
calm quiet voice

Question 19

Preschoolers

Answer 19

Short simple
Direct, concrete and literal
toys
get to their level

Question 20

School age children

Answer 20

Provide explanations
Direct Qs to child
Ask child about symptoms first then parents

Question 21

Teens

Answer 21

Respect and honest
genuine
hot topics later
factual info on topic they identify
-them first then problem
-sensitive to nonverbal
-avoid critic
-don't be their friend

Question 22

Older Adult

Answer 22

last names
pace 
-need time for response
consider physical limits 
Touch is important

Question 23

Translators

Answer 23

Should not be family or friends