Lecture 3 Flashcards

day 3 sept 13 The organizational environment and culture

1
Q

Organizations that are affected by, and that affect, their external environment

A

open systems

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2
Q

Goods and services that organizations take in and use to create products or services

A

inputs

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3
Q

The products and services organizations create

A

outputs

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4
Q

All relevant forces outside a firm’s boundaries

A

external environment

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5
Q

The general environment; includes governments, economic conditions, and other fundamental factors that generally affect all organizations

A

macroenvironment

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6
Q

the immediate environment surrounding a firm; includes suppliers, customers, rivals, and the like

A

the competitive environment

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7
Q

A narrative that describes a particular set of future conditions
Best-case, worst-case

A

scenario

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8
Q

Method for predicting how variables will change the future

A

forecasting

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9
Q

Searching for and sorting through information about the environment

A

environmental scanning

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10
Q

Information that helps managers determine how to compete better.

A

competitive intelligence

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11
Q

The process of comparing an organization’s practices and technologies with those of other companies

A

Benchmarking

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12
Q

Creating supplies of excess resources in case of unpredictable needs

A

buffering

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13
Q

Leveling normal fluctuations at the boundaries of the environment

A

smoothing

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14
Q

Strategies that an organization acting on its own uses to change some aspect of its current environment

A

independent strategies

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15
Q

Strategies used by two or more organizations working together to manage the external environment

A

cooperative strategies

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16
Q

absorbing new elements in an organizations leadership structure to reduce threats and improve stability

A

cooptation

17
Q

An organization’s conscious efforts to change the boundaries of its task environment

A

strategic maneuvering

18
Q

Entrance to a new market or industry with an existing expertise

A

domain selection

19
Q

A firm’s investment in a different product, business, or geographic area

A

diversification

20
Q

groups acting jointly with respect to a set of political initiative

21
Q

lie below awareness about humans act

A

assumptions

22
Q

shared principles and goals

23
Q

One or more companies combine with another

24
Q

One firm buys another

A

acquisitions

25
A firm selling one or more businesses
divestiture
26
Continuously change the boundaries of their task environment by seeking new products and markets, diversifying and merging, or acquiring new enterprises
prospectors
27
Stay within a stable product domain as a strategic maneuver
defenders
28
physical representation of the culture
artifacts
29
why the firm exists
mission statement
30
has an internal focus and values flexibility rather than control/ stability
clan culture | Eg Google
31
has an external focus and values flexibility
adhocracy culture
32
has a strong external focus and values control and stability
market culture | Eg Uber
33
has an internal focus and values control and stability
Hierarchy culture | eg Amazon