lecture 1 Flashcards

1
Q

definitition of an orginistation

A

formal entitity with complex interations used for the creation of goods and services
governing body
common set of objectives

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2
Q

manager skills

A

technical
human
conceptual

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3
Q

what is bearcracy governened by

A

standardised procedures
formal division of resposibilities
heirachy
impersonal relationships

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4
Q

bearocracy nes and pos

A
negs, more forward planing
no compassion
some jobs fall outside the conditions
less job satisfaction
positives
no whims
honesty from formal rules
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5
Q

two managing styles under ‘classical managment theory’

A

bureacracy

scientific

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6
Q

scientific managment

A

Scientific Management analyzes workflow processes to improve labor productivity

  • replace rule of thumb for maximum effieciency
  • output measured, maximised
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7
Q

scientific management negs pos

A
-negatives
lower job satisfactio
more specialised, more repdative jobs
doesnt work for complex jobs
no creative influence by workers
postives
-higher wages
higher production
use of nonskilled workers.
lower cost in production
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8
Q

Socio-political Approaches

A

human relations movement
behavioural science
quantitive approach

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9
Q

Human Relations Movement (HRM)

A

work serves to meet social requirements, more job satisfaction leads to higher productivivty

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10
Q

HRM pos negs

A
positives 
-job satisfaction
-control over job
-possibility to be creative
negatives
-based on idea of positive human nature
-manager has to be socially skilled
-link between consideratre leadership and production is doubtful
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11
Q

behavioural science

A

use scientific approach to model peoples behaviour, action-reward,

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12
Q

quantitative approach

A

numerical analysis for management

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13
Q

cultural approaches

A

moral system of the company guides how things are done

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14
Q

cultural approaches negs pos

A
negatives, 
-requires managers to be able to lead
requires managers to be able to get group feel
-workers can forget own values
positives
strong motivation
people want to be part of a group
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15
Q

whats in porters 5 force model

A

potential entrants, buyers, substitutes, suppliers, industry competitors

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16
Q

two types of strategy

A

differentiation, cost leadership