Leadership models and practices

Question 1

Both the ACHE 2016 Competencies Assessment Tool and the Health Leadership Competency Tool have sections for information technology management in their competency tools.

Answer 1

True

Question 2

Herzberg’s theory of motivation

Answer 2

Motivator factors–achievement, recognition, the work itself, responsibility, promotion and growth.

Hygeine factors (decreased satisfaction/motivation)– Pay/benefits, company policy, relationships with co-workers, supervision, status, job security, work conditions and personal life

Question 3

Healthcare Quality Professional Leadership Development Model– most fundamental skill

Answer 3

Professionalism & Professional Values

higher order
Self-development
Communication
Performance Improvement
Organizational Awareness
Fostering of positive change

Question 4

biggest difference between Adair’s Action-Centered Leadership Model and the Functional Results-Oriented Healthcare Leadership Model (FROHLM)

Answer 4

Leader’s focus shifts to generating measurable outcomes in FROHLM

Question 5

Locke’s Goal Theory of Motivation

Answer 5

Moderate difficulty tasks with some level of complexity while still being clear are the best for employee performance

Tasks which are too easy or too hard result in poor performance

SMART goals are also part of Locke’s theory, but they are Specific, Measurable, Attainable, Relevant, Time-Bound

Question 6

HIT governance

Answer 6

Address the following needs:
Managing change,
Clinician-focused benefits,
Clinical knowledge-based content,
Care process by physicians/clinicians,
Communication,
Training and support, and Vendor system design.

Question 7

5 conflict-handling modes (Thomas-Kilman Conflict mode instrument)

Answer 7

a.
Collaborating (win-win)

b.
Avoiding

c.
Compromising

d.
Accommodating
–neg;ect ones own needs

e.
Avoiding
(withdrawing)

Question 8

Distributed Leadership Model

Answer 8

leader’s weaknesses should be offset by the strengths of other members of the team

Question 9

Transformational leadership Model

Answer 9

requires the leader to effectively communicate a meaningful and exciting message which creates unity and purpose

Question 10

Shared leadership Model

Answer 10

empowers staff with decision-making processes

Question 11

Servant leadership Model

Answer 11

requires that a leader develop a moral core to serve those he/she is leading to the benefit of others.

Question 12

Adair’s “Action Centered” leadership model says that the leadership function meets needs in what three areas

Answer 12

Task, Team, Individual

Question 13

Decision-making mode best applied to critical situations needing fast resolution and for which there is limited expertise at the table is:

Answer 13

Unilateral decision