Leadership (cont.) and Working with Others (cont.)

Question 1

Situational Leadership (SLII)
7
Developmental Level Leadership Style

Answer 1

D1: Enthusiastic
Beginner
S1: Directing

D2: Disillusioned (or
unmotivated) Learner
S2: Coaching

D3: Capable, but
Cautious, Contributor
S3: Supporting

D4: Self-Reliant
Achiever
S4: Delegating

Question 2

D1: Enthusiastic
Beginner

Answer 2

S1: Directing

Question 3

D2: Disillusioned (or
unmotivated) Learner

Answer 3

S2: Coaching

Question 4

D3: Capable, but
Cautious, Contributor

Answer 4

S3: Supporting

Question 5

D4: Self-Reliant
Achiever

Answer 5

S4: Delegating

Question 6

Managing Up

Answer 6

Interdependent relationship between a boss and a subordinate

Question 7

Overdependence:

Answer 7

belief that leader is all-knowing
▪ Don’t speak up when needed or beneficial
▪ Over-reliance on leader for problem solving

Question 8

Counter-dependence:

Answer 8

aversion/resistance to
authority
▪ Leads to vicious cycle

Question 9

Sources of Power
Formal:

Answer 9

Formal:
▪Legitimate power
(authority)
▪Coercive power (power to
punish)
▪Reward power

Question 10

Informal (personal): sources of power

Answer 10

▪Expert power
(skills/expertise)
▪Referent power
(relational)
▪Informational power
(needed/wanted info)

Question 11

Managing Up: In Summary

Answer 11

1. Employees need to understand themselves
   ▪ How they react to authority
   ▪ How their actions influence their leader/manager
2. Employees need to understand the leader
   ▪ Leader’s work style and decision-making style
   ▪ Leader’s specific goals and challenges
3. Employees need to build the exchange relationship
   ▪ Leaders have power that followers do not
   ▪ Employees need to leverage that power

Question 12

1. Employees need to understand themselves

Answer 12

▪ How they react to authority
▪ How their actions influence their leader/manager

Question 13

2. Employees need to understand the leader

Answer 13

Leader’s work style and decision-making style
▪ Leader’s specific goals and challenges

Question 14

Employees need to build the exchange relationship

Answer 14

▪ Leaders have power that followers do not
▪ Employees need to leverage that power