Kurt Lewin Flashcards
Who created the stages of change
Kurt lewin
What did Kurt Lewis say with ice
A man has been asked to create a round shape out of the block of it
The cube of ice resists the change- needs to be changed
-no the ice cube will need to be unfrozen, put in the mould, then refrozen
-finally there is a solution
What’s then unfreezing stage if change
Breaking down the beliefs and assumptions that currently exist and opening up an acceptance and the need for change
Forces that are resisting the change must be confronted eg staff who are unsure if the change
What is the changing (transformation) stage if change
Business implements the process of change required to achieve the desired outcome.
Policies are changed, and staff are being briefed and the culture of the business is changed
What’s the refreezing stage if change
Consolidation of the new state begins once the changes have been successfully implemented
Possible to see the new structures, policies and processes in place
whats the evaluation stage of change
to see whether the chnage has had the desired affect
need to see whether further adjustments are required.
how does KL stages of change can be used to assist effective change 6
- unfreezing by:
-seeking possible solutions to problems allow management to consider options before selecting the best one. helps to ensure that the change benefits the organisation - using consultation and communicating the vision to reduce the resistance to change. those involved will be apart of the change process
- breaking down beliefs and assumptions to help employees understand the need for change
changing:
- gradually implementing the change and monitoring the process carefully to ensure employees don’t feel overwhelmed
refreezing:
- reinforcing the new approaches to make them habits. this stops employees slipping back into old ways
-evaluation of the change allows the organisation to ensure that it was implemented correctly- corrective action should be taken if required to ensure the change is effective