Henri Fayoll Flashcards

1
Q

What is fayolls functions of management

A

Role of the manager

POCCCDM

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2
Q

What does the P in Fayolls function of management stand for

A

Planning

Looking to the future, planning the actions and setting objectives

setting out the future path

the plans set must fit with the company policy and be clear

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3
Q

What does the O in Fayols functions of management stand for

A

Organising

Bringing together all resources
Managers must ensure an efficient and effective workforce

failure to do so can cause production delays, reduced staff motivation and a drop in sale and profits

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4
Q

What does the first C in Fayolls function of management mean

co-ordinating

A

selecting the staff most suitable for completing a specific task to undertake that task

if managers allocate the wrong staff to the particular task, this could lead to inefficiency and under-performance, dissatisfied customers

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5
Q

Controlling

What is controlling in Fayols function of management

A

Controlling

Monitoring and evaluating to ensure targets are being met and making any necessary adjustments

if the targets are not being reached managers will need to take corrective action to ensure the organisation is steered back on course

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6
Q

What does the 3rd C in fayolls function of management stand for

Commanding

A

Commanding

Issuing instructions to subordinates to endure tasks are being carried out

Making sure dead,Ines are being met which can increase the customer satisfaction

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7
Q

What does the D stand for in Fayolls function of management

A

Delegating

Giving subordinates the authority to carry out a task

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8
Q

What does the M stand for in Fayolls function of management

A

Motivating

Encouraging others to do their work efficiently and independently

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9
Q

What does POCCCDM stand for

A

Planning
Organising
Co ordinating
Controlling
Commanding
Delegating
Motivating

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10
Q

Who is Henri Fayol

A

The Frenchman Henri Fayoll was one of the first people to write about management

Still relevant to this day

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11
Q

What are the 10 roles of Henri Mintzberg

A

Figure head
Liaison
Spokesman
Leader
Resource allocator
Entrepreneur
Negotiator
Monitor
Disturbance handler
Disseminator

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12
Q

What type of theory is Henri Fayols

A

Administrative

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13
Q

Why is Henri Fayols theory known as administrative

A

This is because he considered both the skill and the task when completin the task
Structure is needed to ensure tasks are achieved an employees require clear definitions

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14
Q

define fayols 5 principles of management

A

division of work
authority
discipline
initiative
order

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15
Q

whats division of work for Fayol’s function of management

A

-work should be delegated and divided by managers to the individuals and groups who are most efficient at performing at those tasks

-become specialists at their task, increasing productivity and efficency for the organisations

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16
Q

what’s authority for Fayol’s principles of management

A

authority is the rights that managers have to give commands in order to receive obedience from subordinates

responsibility involves being accountable for completing the required tasks and duties

17
Q

what’s discipline for Fayol’s principles of management

A

every employee must follow the organisational rules and comply with their contracts

a disciplined workforce should experience less accidents and delays, have less disagreement and conflict

18
Q

what’s order for Fayol’s principles of management

A

helps improve organisational efficiency and coordination

staff know where to find materials and other staff and files keeping everything in the organisation accurate

helping with overall performance

19
Q

what’s initiative for Fayol’s principles of management

A

management should take steps to encourage workers initiative, which is defined as new or additional work activity undertaken through self direction

20
Q

define the funtions of management

A

planning
organising
co-ordinating
commanding
controlling
delegating
motivating