Hertz berg Flashcards
1
Q
What did hertzberg make
A
The two factor theory
2
Q
What is the two factor in the two factor theory
A
Hygiene
Motivators
3
Q
What is hygiene in the two factor theory
A
Gives dissatisfaction if the expectations are not met
Eg salary and job security working conditions
They are mallows bottom three layers
4
Q
What is the motivators in the two factor theory
A
Gives job satisfaction
Eg achievement recognition
Like mallows top 2 layers
5
Q
What must managers ensure with the hertzberg theory 1
A
Hygiene factors are adequate before they could motivate
