Kafli 17 Flashcards
Saran, a sales manager, has a team that includes five sales executives. He closely supervises his team’s work. Which of the following types of team is described in the given scenario?
A.
An informal team
B.
A self-managing team
C.
A horizontal team
D.
A vertical team
D.
A vertical team
Identify a true statement about work-related informal groups.
A.
They include vertical teams that consist of a manager and his or her subordinates.
B.
They are formed when people in an organisation exchange information and ideas.
C.
They are significant because they shape an organisation’s basic structure.
D.
They are created by management to perform specific tasks to help meet organisational goals.
B.
They are formed when people in an organisation exchange information and ideas.
Which of the following can be most likely called a team based on Katzenbach and Smith’s (1993) definition of team?
A.
People who have gathered to watch a street play
B.
Two programmers and two software testers who work together to develop a software and jointly decide on a common approach to accomplish their objective
C.
People who have bought tickets to attend the same concert
D.
A group of 14 architects who work mainly on their own to create various building designs but take breaks together and share ideas and tips with each other
B.
Two programmers and two software testers who work together to develop a software and jointly decide on a common approach to accomplish their objective
According to Katzenbach and Smith’s (1993) definition, which of the following is a characteristic of a team?
A.
It has members who have different skills that are relevant to the goal of the team.
B.
It has members with different purposes rather than a common purpose.
C.
It has members who hold their leader primarily accountable for their approach to work.
D.
It has a minimum of 15 members to increase efficiency and productivity.
A.
It has members who have different skills that are relevant to the goal of the team.
Rasha, Yan, Syed and Salma are members of a HR team that is considered the most effective team in their organisation. Based on Meredith Belbin’s team roles, Rasha is identified as a resource investigator, Yan as a shaper, Syed as an implementor and Salma as a teamworker. In the context of this scenario, which of the following statements is most likely to be true?
A.
Yan is creative, imaginative and unconventional.
B.
Rasha is outgoing, expressive and sociable.
C.
Syed is meticulous, conscientious and anxious.
D.
Salma is mature, self-assured and good at delegating.
B.
Rasha is outgoing, expressive and sociable.
A newly formed technical writing team of an organisation has four members. The team is assigned with the task of user manual creation for a new product. Based on Meredith Belbin’s team roles, two team members are identified as resource investigators and two as plants. Which of the following statements is most likely true about this team?
A.
The resource investigators are likely to listen to the plants’ ideas.
B.
The plants are likely to turn the resource investigators’ ideas into action.
C.
The team is likely to be effective as it has a balanced mix of preferred team roles.
D.
The team is likely to be ineffective as it is highly imbalanced.
D.
The team is likely to be ineffective as it is highly imbalanced.
Identify a true statement about team effectiveness according to Meredith Belbin (1981).
A.
A team should have four members—two resource investigators and two plants—to be effective.
B.
It is more important for a team to have level-headed individuals rather than individuals who counterbalance each other.
C.
All teams should have nine people, each with a different preferred team role.
D.
A team should have members with unique attributes that fulfil a need.
D.
A team should have members with unique attributes that fulfil a need.
A start-up hires Sasha, Merlin, Dev, Peter and Lia. The management asks them to make a new product development team with Sasha as the manager. They call for a meeting in which they introduce themselves and give suggestions about what their team should do. Which of the following stages of team development does the given scenario illustrate?
A.
The norming stage
B.
The forming stage
C.
The performing stage
D.
The storming stage
B.
The forming stage
Identify a true statement about the norming stage of team development.
A.
The manager of a team selects team members on the basis of their expertise.
B.
A team does its job in accordance with the specified standards and achieves its objectives.
C.
Team members begin to make accommodations for mutual differences and work on ways to work together.
D.
The team members reflect on their performance after the team has completed its task and has been dissolved.
C.
Team members begin to make accommodations for mutual differences and work on ways to work together.
Six employees of a start-up work together as a team to design a software program. After three months, the team members realise that they are unable to achieve the goal because of some external factors and the team disbands. Which of the following stages of team development is illustrated in this scenario?
A.
The performing stage
B.
The adjourning stage
C.
The storming stage
D.
The norming stage
B.
The adjourning stage
Which of the following team meetings in the norming stage of team development is most likely to be ineffective?
A.
A team meeting that records and circulates decisions within 24 hours
B.
A team meeting that has a start and finish time
C.
A team meeting that is fixed at short notice
D.
A team meeting that follows a schedule of times for each item
C.
A team meeting that is fixed at short notice
Laura is the HR manager of an organisation. During a brainstorming session with her team members, she notices that Martin, one of her team members, expands a suggestion given by another team member and develops it into a more concrete idea. Which of the following categories of communication within a group is most likely demonstrated by Martin?
A.
Seeking information
B.
Building
C.
Proposing
D.
Disagreeing
B.
Building
Which of the following actions constitutes observing a team during task performance?
A.
Participating in the task performed by the team
B.
Primarily focusing on the content of the task
C.
Paying attention to how the team works
D.
Building or extending an idea given by one of the team members
C.
Paying attention to how the team works
Who among the following members of a team is most likely to willingly contribute to the team’s common task?
A.
Feng, who opposes the idea of being part of something bigger than himself
B.
Talisa, who feels that she lacks autonomy in her team
C.
Rooney, who believes that her work performance is valued by her team
D.
Jason, who feels excluded from his team
C.
Rooney, who believes that her work performance is valued by her team
Identify a true statement about the system of concertive control in the context of a team in an organisation.
A.
It is typically imposed by the organisation’s management.
B.
It occurs when a natural leader emerges in a task force appointed for a specific purpose.
C.
It is created when the team members formally select a mediator to resolve internal conflicts in the team.
D.
It is created when the team members reach an agreement on how to shape their behaviour according to certain central values.
D.
It is created when the team members reach an agreement on how to shape their behaviour according to certain central values.
