Kafli 1 Flashcards
Kevin, a manager in an international company, recently moved to a new apartment and decided to paint the walls of the living room. He got the paint and the brushes, set his goal to paint one wall a day, monitored his progress and analysed the results after finishing all the walls. Meanwhile, in his office, he handled a project in a similar way. In both cases, he took responsibility for the purpose of the work. Which of the following does this scenario most likely illustrate?
A.
Management is a distinct role.
B.
Management is independent of the context in which it occurs.
C.
Management is independent of the external environment.
D.
Management is a universal human activity.
D.
Management is a universal human activity.
Georgia had started a small catering company three years ago. After gaining popularity and growing her clientele, Georgia was able to expand the company and hire 12 people. However, this expansion meant that the conceptual and technical tasks that Georgia used to do earlier, such as deciding the target market and cooking the food, were now delegated to the team, with Georgia focusing on interpersonal and management tasks such as supervision. Which of the following does this scenario best illustrate?
A.
Management is independent of the context in which it occurs.
B.
Management is a distinct role.
C.
Management is independent of the external environment.
D.
Management is a universal human activity.
B.
Management is a distinct role.
When Denver, a retired army officer, observed children begging for food in his neighbourhood, he decided to open a food stall that would provide these kids and other underprivileged people with free food and water. He gradually expanded this enterprise and was able to set up over 55 stalls in different areas of the city. Throughout this, Denver was less concerned with making money and more concerned with serving the poor. Which of the following concepts is best illustrated in this scenario?
A.
Sustainability.
B.
Social entrepreneurship.
C.
Networking.
D.
Corporate governance.
B.
Social entrepreneurship.
Which of the following is created when resources are transformed into goods or services that are worth more than the sum of the original cost of the resources and the cost of the transformation?
A.
A competency.
B.
Context.
C.
Value.
D.
A theory.
C.
Value.
Which of the following terms refers to the skills and abilities that a company uses to deploy resources effectively, such as work processes and systems?
A.
Values.
B.
Contexts.
C.
Competencies.
D.
Tasks.
C.
Competencies.
Mirage, an apparel company, has undertaken several eco-friendly practices to protect the environment. It has stopped using silk, polyester and leather to manufacture its products and has set an objective to manufacture all its products using organic cotton by the year 2020. The management has also started waste segregation in the cafeteria, with plastic waste being recycled into clothes that are then donated to the poor. Which of the following concepts does this scenario exemplify?
A.
Scientific management.
B.
Bureaucracy.
C.
Corporate governance.
D.
Sustainability.
D.
Sustainability.
Which of the following is a way in which managers can add value to resources?
A.
Using one method of management consistently and uniformly across all contexts.
B.
Focusing on the macro-environment rather than on the micro-environment of the organisation.
C.
Transforming resources into goods or services by completing specific tasks and processes within a context.
D.
Using clear thinking rather than critical thinking to make decisions.
C.
Transforming resources into goods or services by completing specific tasks and processes within a context.
Oliver, a junior executive at an investment firm, has to prepare a presentation for a potential client by Thursday. He also has to write a report analysing market trends and share it with his manager by Friday. Which of the following concepts does this scenario best exemplify?
A.
Processes.
B.
Competencies.
C.
Tasks.
D.
Contexts.
C.
Tasks.
Patricia joins a start-up and is surprised to see an easy-going company culture. Unlike her pervious company, which had a hierarchical structure and curbed initiative and creativity, her new company has a flat structure that provides an environment that fosters creativity and innovation and encourages participation. In this scenario, which of the following terms can be used to refer to the setting in which Patricia works?
A.
Context.
B.
Competency.
C.
Process.
D.
Content.
A.
Context.
Enrique has invested a large part of his savings in an advertising start-up. As a result, he is concerned with the business decisions taken by the managers of the company as they will directly impact the value of the company’s stock and the dividends that he will receive at the end of the financial year. Which of the following statements is true of Enrique in this scenario?
A.
He is a contingent worker.
B.
He is an expatriate.
C.
He is a corporate citizen.
D.
He is a stakeholder
D.
He is a stakeholder
Who among the following individuals is performing the management task of leading?
A.
Lisa, the HR manager of a start-up, who develops policies for human resource management.
B.
Denver, the content manager of a company, who is allocating resources to different projects.
C.
Fiona, the marketing manager of a start-up, who is monitoring the progress of her project.
D.
George, the sales manager of a company, who motivates his team to meet the weekly sales target.
D.
George, the sales manager of a company, who motivates his team to meet the weekly sales target.
Samantha, the content manager of a company, is allocating her team members to current projects and evaluating the need to hire more people based on the requirements of the projects that are yet to come in. She is considering whether the people in her team can handle additional projects to avoid increasing the fixed costs of the company. Which of the following management tasks is Samantha performing in the given scenario?
A.
Planning.
B.
Controlling.
C.
Leading.
D.
Benchmarking.
A.
Planning.
Which of the following is true of Henry Mintzberg’s observations in his study of managerial work?
A.
Managerial work in large organisations has much more informal communication than in small, growth-oriented businesses.
B.
Managerial work in small, growth-oriented businesses has more brevity and fragmentation than in large organisations.
C.
Every manager’s job includes 10 management roles, with their relative importance depending on the type of enterprise, the manager’s position in the organisational hierarchy and the manager’s personal preferences.
D.
Every manager interprets his or her role in a different way, but all managers use six roles in two categories – informational and interpersonal – to influence others to get things done.
C.
Every manager’s job includes 10 management roles, with their relative importance depending on the type of enterprise, the manager’s position in the organisational hierarchy and the manager’s personal preferences.
In the context of Mintzberg’s 10 management roles, which of the following scenarios depicts a manager who performed a decisional role?
A.
Cathy, the operations manager of a company that manufactures frozen foods, took corrective action when the company received negative publicity after worms were found in some of its products.
B.
Diana, the administrative manager of a construction company, collected and reviewed the tender applications for a housing project.
C.
Mira, the human resource manager of a company, forwarded information regarding a new piece of employment legislation to all employees of the company.
D.
Jennifer, the operations manager of a company, addressed the employees of the company in a monthly meeting and presented the ‘Employee of the Quarter’ award to an employee.
A.
Cathy, the operations manager of a company that manufactures frozen foods, took corrective action when the company received negative publicity after worms were found in some of its products.
Which of the following terms refers to behaviours that aim to develop, maintain and use informal relationships with internal and external contacts that may help work-related activities?
A.
Networking.
B.
Benchmarking.
C.
Corporate governance.
D.
Social entrepreneurship.
A.
Networking.
