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GRFD Promotion Books > Jones and Bartlett Fire Officer 4th Edition - Multiple Chapters > Flashcards

Jones and Bartlett Fire Officer 4th Edition - Multiple Chapters Flashcards

1
Q

Base budget

A

Level of funding that would be required to maintain all services at the currently authorized levels

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2
Q

Transformational Leadership

A

Gives more attention to the charismatic and affective elements of leadership

Emotions, values, ethics, standards, long-term goals

360 degree feedback process

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3
Q

Dupont - Dirty Dozen

A 
Lack of communication
Complacency
Lack of Knowledge
Distraction
Lack of teamwork
Fatigue
Lack of resources
Pressure
Lack of assertiveness
Stress
Lack of awareness
Norms
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4
Q

Triangle of Leadership Components

A

Effective Leadership

Trust and Respect

Leadership Skills

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5
Q

Northouse’s 5 Traits

A 
Intelligence
Self Confidence
Determination
Integrity
Sociability
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6
Q

Mission Statement

A

Designed to guide the actions of all employees

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7
Q

Referent Power

A

Target person complies due to admiration of or identification with the agent and seeks approval

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8
Q

Coercive Power

A

Target person complies to avoid punishment believed to be controlled by agent

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9
Q

Hersey/Blanchard 4 Catetgories

A

S1- High Direct/Low Support - Directing
S2- High Direct/High Support - Coaching
S3- High Support/Low Direct- Supporting
S4- Low Support/Low Direct- Delegating

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10
Q

Adaptive Leadership

A

Encourage People to Adapt/Manage and confront their problems, challenges, or changes

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11
Q

Four Step Method of Skill Training

A

Preparation, Presentation, Application, Evaluation

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12
Q

6 CRR Steps

A 
1- Identify Risks
2- Prioritize Risks
3- Develop Strategies and tactics to mitigate risks
4- Prepare the CRR Plan
5- Implement the CRR Plan
6- Monitor, Evaluate and Modify the plan
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13
Q

7 Sessions of CERT

A 
1- Disaster preparedness
2- Fire Suppression
3- Medical Operations 1
4- Medical Operations 2
5- Light Search and Rescue
6- Psychology and team organization
7- Case Review and Disaster Simulation
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14
Q

Behavioral Approach

A

Task and Relationship Behaviors

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15
Q

Skills Approach to Leadership

A

Technical, Human, Conceptual

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16
Q

Hostile Work Environment

A

Refers to a broad range of situations where and employee feels discriminated

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17
Q

Four Functions of Management

A

Planning, Leading, Organizing, Controlling

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18
Q

Level of fire training for most private industry or ERTs

A

Incipient fire Brigade

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19
Q

SOPs

A

Type of document is written to define an operational or administrative method to be followed routinely for the performance of designated operations or actions

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20
Q

Policies

A

Developed to provide definite guidelines for present and future actions, require judgements and to determine the best course of action

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21
Q

Rules and Regulations

A

Developed by various government or government authorized organizations to implement a law that has been passed by a government body

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22
Q

First Organized Volunteer Department

A

Philadelphia, Ben Franklin

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23
Q

EEO Act of 1972 expanded coverage to include employers with ____ or more employees

A

15

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24
Q

Organization that represents the interests of the volunteer fire service

A

NVFC

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25
Q

Level of professional credentialing is given to an officer who has demonstrated proficiency in education, experience, professional development and community involvement

A

Chief Fire Officer

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26
Q

Fire at same time of Chicago fire with larger size and fatalities

A

Peshtigo Fire

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27
Q

Managers focus on fiscal goals, leaders focus on ___

A

Long term goals

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28
Q

7 Steps in Delegation

A 
1- Define your desired results
2- Select appropriate firefighter
3-Determine level of delegation-
4- Clarify expectations, set parameters
5- Give authority to match the level of responsibility
6- Provide background information
7- Arrange feedback during the process
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29
Q

Two Skills needed for subordinates expressing concern to superiors

A

Inquiry and advocacy

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30
Q

What is a good indication of a healthy relationship between labor and management

A

Grievances being resolved at the lowest level in an organization

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31
Q

4 Step Method

A

Core part of most fire and emergency services instructor 1 cert
Also known as Job instruction training
Preparation, Presentation, Application, Evaluation

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32
Q

5 E’s of prevention

A

Education, Engineering, Enforcement, Economic incentives, Emergency response

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33
Q

CERT created when

A

1985

34
Q

Official fire department representative that ensures community needs are met

A

fire officer

35
Q

7 Expectations of Customer Service for the fire service by CPSE

A

Explicit, Implicit, Static performance, Dynamic, technological, interpersonal, situational

36
Q

CRR is

A

a process used to identify and prioritize local risks

37
Q

Employees tend to follow policies more closely if

A

they will be held accountable to them

38
Q

Department within a city government acts as an interface between the municipality and the federal regulators

A

City Human Resources department

39
Q

A ___ provides a record of all emergency, routine, and special activities that occur at the fire station

A

company journal or log book

40
Q

Who is responsible for a fire fighters compliance with existing policies and practices

A

Fire officer

41
Q

What is considered back bone of order for FD

A

Deparment policies

42
Q

HIPAA was established when

A

1996

43
Q

Sort of behavior local revenue historically displays

A

Cyclical

44
Q

Term for phenomenon of fire code adoption or amendment in reaction to fire disasters

A

Catastrophic theory of reform

45
Q

Most common issue discovered during a code enforcement visit

A

blocked access to fire department system connections

46
Q

NFPA Standard for fire extinguishers

A

10

47
Q

Type of standpipe system equipped with reconnected hose and nozzle intended for occupant use

A

Class II

48
Q

Marking system for identifying hazmat materials in facility

A

NFPA 704

49
Q

Established Plain view doctrine

A

Michigan vs Clifford

50
Q

Diagram shows the relationship of the buildings to other buildings, streets and hydrants

A

Plot Plan

51
Q

Restaurant type of occupancy

A

Assembly

52
Q

College and University type of occupancy

A

Business

53
Q

Who publishes Life Safety Code

A

NFPA 101

54
Q

3 Phases of NFA Size Up

A

Preincident information, initial size up, ongoing sizeup

55
Q

UL/NIST - SLICE-RS

A

Size up, locate, identify, cool, extinguish, rescue, salvage

56
Q

Layman - RECEO- VS

A

Rescue, Exposure protection, confinement, extinguish, overhaul, ventilation, salvage

57
Q

At what level is the physical work of the incident accomplished

A

task level

58
Q

Who enacts basic government policies

A

elected officials

59
Q

working fires are what precent of response workload

A

4%

60
Q

Which landmark federal law states that an employee could not be forced into a contract by the employer to keep their job?

A

Wagner-connery act 1935

61
Q

What type of law states that workers do not have to join or pay into a union in order to work?

A

right-to-work laws

62
Q

What are the primary causes of noncardiac fireground deaths?

A

Flashover and structural collapse

63
Q

Which federal law requires members of labor unions to file an annual report listing the assets of the organization as well as the names of the officers?

A

Landrum-Griffin Act of 1959

64
Q

What is the purpose of the Model State Administrative Procedure Act (MSPA)?

A

To bring scientific and technical details into rules that are created

65
Q

How have collective bargaining rights for public employees traditionally fared as compared to those of employees in the private sector?

A

Lagged behind

66
Q

Progressive Negative discipline

A

Term used to describe discipline that is aimed at discouraging unacceptable behavior and poor performance

67
Q

At-Risk Behavior

A

A behavioral choice that increases risk or is mistakenly believed to be justified

68
Q

Formal Written Reprimand

A

form of progressive discipline is handled at the station level and expires after a year

Lowest level

69
Q

Keeping track of fire fighter daily activity and performance, no matter which method is used, should answer what three questions?

A

When, What, and how

70
Q

When reviewing an accident report, the officer should determine what key element of the incident?

A

what was the root cause of accident

71
Q

The U.S. Fire Administration’s FESHE conference addressed what level of fire service education?

A

Higher Education

72
Q

What is the first step in the annual employee evaluation process

A

The officer evaluates the employee based on their position.

73
Q

Four Components of Transformational leadership

A

Idealized influence, Inspirational motivation, intellectual stimulation, individualized consideration

74
Q

Loss of leave or involuntary transfer/detail are examples of which type of discipline

A

Alternative disciplinary actions

75
Q

Media’s mission to obtain and report information to public is

A

Important and legitimate

76
Q

NFPA 1720

A

Response capabilities of volunteer department

77
Q

Target Hazard

A

Facility in either the public or private sector that provides essential products and services to the general public

Necessary to preserve the welfare and quality of life

78
Q

NFPA Social Media 10 Tips

A 
Plan a strategy
Commit
Be authentic
Be current
Be social
Maintain quality
Tailor content to each venue
Be interesting and entertaining
Consider timing
Track results
79
Q

Risk communications

A

the exchange of realtime information, advice, and opinions between experts and people facing threats to their health and economic or social well being

80
Q

Crisis Communications

A

Communications that seek to explain specific events, identify likely consequences and outcomes, and provide specific harm reducing information to affect communities in an host, candid, prompt, accurate, and complete manner

81
Q

SMACSS

A

Social media assisted career suicide syndrome

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