Jones and Bartlett Fire Officer 4th Edition - Multiple Chapters

Question 1

Base budget

Answer 1

Level of funding that would be required to maintain all services at the currently authorized levels

Question 2

Transformational Leadership

Answer 2

Gives more attention to the charismatic and affective elements of leadership

Emotions, values, ethics, standards, long-term goals

360 degree feedback process

Question 3

Dupont - Dirty Dozen

Answer 3

Lack of communication
Complacency
Lack of Knowledge
Distraction
Lack of teamwork
Fatigue
Lack of resources
Pressure
Lack of assertiveness
Stress
Lack of awareness
Norms

Question 4

Triangle of Leadership Components

Answer 4

Effective Leadership

Trust and Respect

Leadership Skills

Question 5

Northouse’s 5 Traits

Answer 5

Intelligence
Self Confidence
Determination
Integrity
Sociability

Question 6

Mission Statement

Answer 6

Designed to guide the actions of all employees

Question 7

Referent Power

Answer 7

Target person complies due to admiration of or identification with the agent and seeks approval

Question 8

Coercive Power

Answer 8

Target person complies to avoid punishment believed to be controlled by agent

Question 9

Hersey/Blanchard 4 Catetgories

Answer 9

S1- High Direct/Low Support - Directing
S2- High Direct/High Support - Coaching
S3- High Support/Low Direct- Supporting
S4- Low Support/Low Direct- Delegating

Question 10

Adaptive Leadership

Answer 10

Encourage People to Adapt/Manage and confront their problems, challenges, or changes

Question 11

Four Step Method of Skill Training

Answer 11

Preparation, Presentation, Application, Evaluation

Question 12

6 CRR Steps

Answer 12

1- Identify Risks
2- Prioritize Risks
3- Develop Strategies and tactics to mitigate risks
4- Prepare the CRR Plan
5- Implement the CRR Plan
6- Monitor, Evaluate and Modify the plan

Question 13

7 Sessions of CERT

Answer 13

1- Disaster preparedness
2- Fire Suppression
3- Medical Operations 1
4- Medical Operations 2
5- Light Search and Rescue
6- Psychology and team organization
7- Case Review and Disaster Simulation

Question 14

Behavioral Approach

Answer 14

Task and Relationship Behaviors

Question 15

Skills Approach to Leadership

Answer 15

Technical, Human, Conceptual

Question 16

Hostile Work Environment

Answer 16

Refers to a broad range of situations where and employee feels discriminated

Question 17

Four Functions of Management

Answer 17

Planning, Leading, Organizing, Controlling

Question 18

Level of fire training for most private industry or ERTs

Answer 18

Incipient fire Brigade

Question 19

SOPs

Answer 19

Type of document is written to define an operational or administrative method to be followed routinely for the performance of designated operations or actions

Question 20

Policies

Answer 20

Developed to provide definite guidelines for present and future actions, require judgements and to determine the best course of action

Question 21

Rules and Regulations

Answer 21

Developed by various government or government authorized organizations to implement a law that has been passed by a government body

Question 22

First Organized Volunteer Department

Answer 22

Philadelphia, Ben Franklin

Question 23

EEO Act of 1972 expanded coverage to include employers with ____ or more employees

Answer 23

15

Question 24

Organization that represents the interests of the volunteer fire service

Answer 24

NVFC

Question 25

Level of professional credentialing is given to an officer who has demonstrated proficiency in education, experience, professional development and community involvement

Answer 25

Chief Fire Officer

Question 26

Fire at same time of Chicago fire with larger size and fatalities

Answer 26

Peshtigo Fire

Question 27

Managers focus on fiscal goals, leaders focus on ___

Answer 27

Long term goals

Question 28

7 Steps in Delegation

Answer 28

``` 1- Define your desired results 2- Select appropriate firefighter 3-Determine level of delegation- 4- Clarify expectations, set parameters 5- Give authority to match the level of responsibility 6- Provide background information 7- Arrange feedback during the process ```

Question 29

Two Skills needed for subordinates expressing concern to superiors

Answer 29

Inquiry and advocacy

Question 30

What is a good indication of a healthy relationship between labor and management

Answer 30

Grievances being resolved at the lowest level in an organization

Question 31

4 Step Method

Answer 31

Core part of most fire and emergency services instructor 1 cert Also known as Job instruction training Preparation, Presentation, Application, Evaluation

Question 32

5 E's of prevention

Answer 32

Education, Engineering, Enforcement, Economic incentives, Emergency response

Question 33

CERT created when

Answer 33

1985

Question 34

Official fire department representative that ensures community needs are met

Answer 34

fire officer

Question 35

7 Expectations of Customer Service for the fire service by CPSE

Answer 35

Explicit, Implicit, Static performance, Dynamic, technological, interpersonal, situational

Question 36

CRR is

Answer 36

a process used to identify and prioritize local risks

Question 37

Employees tend to follow policies more closely if

Answer 37

they will be held accountable to them

Question 38

Department within a city government acts as an interface between the municipality and the federal regulators

Answer 38

City Human Resources department

Question 39

A ___ provides a record of all emergency, routine, and special activities that occur at the fire station

Answer 39

company journal or log book

Question 40

Who is responsible for a fire fighters compliance with existing policies and practices

Answer 40

Fire officer

Question 41

What is considered back bone of order for FD

Answer 41

Deparment policies

Question 42

HIPAA was established when

Answer 42

1996

Question 43

Sort of behavior local revenue historically displays

Answer 43

Cyclical

Question 44

Term for phenomenon of fire code adoption or amendment in reaction to fire disasters

Answer 44

Catastrophic theory of reform

Question 45

Most common issue discovered during a code enforcement visit

Answer 45

blocked access to fire department system connections

Question 46

NFPA Standard for fire extinguishers

Answer 46

10

Question 47

Type of standpipe system equipped with reconnected hose and nozzle intended for occupant use

Answer 47

Class II

Question 48

Marking system for identifying hazmat materials in facility

Answer 48

NFPA 704

Question 49

Established Plain view doctrine

Answer 49

Michigan vs Clifford

Question 50

Diagram shows the relationship of the buildings to other buildings, streets and hydrants

Answer 50

Plot Plan

Question 51

Restaurant type of occupancy

Answer 51

Assembly

Question 52

College and University type of occupancy

Answer 52

Business

Question 53

Who publishes Life Safety Code

Answer 53

NFPA 101

Question 54

3 Phases of NFA Size Up

Answer 54

Preincident information, initial size up, ongoing sizeup

Question 55

UL/NIST - SLICE-RS

Answer 55

Size up, locate, identify, cool, extinguish, rescue, salvage

Question 56

Layman - RECEO- VS

Answer 56

Rescue, Exposure protection, confinement, extinguish, overhaul, ventilation, salvage

Question 57

At what level is the physical work of the incident accomplished

Answer 57

task level

Question 58

Who enacts basic government policies

Answer 58

elected officials

Question 59

working fires are what precent of response workload

Answer 59

4%

Question 60

Which landmark federal law states that an employee could not be forced into a contract by the employer to keep their job?

Answer 60

Wagner-connery act 1935

Question 61

What type of law states that workers do not have to join or pay into a union in order to work?

Answer 61

right-to-work laws

Question 62

What are the primary causes of noncardiac fireground deaths?

Answer 62

Flashover and structural collapse

Question 63

Which federal law requires members of labor unions to file an annual report listing the assets of the organization as well as the names of the officers?

Answer 63

Landrum-Griffin Act of 1959

Question 64

What is the purpose of the Model State Administrative Procedure Act (MSPA)?

Answer 64

To bring scientific and technical details into rules that are created

Question 65

How have collective bargaining rights for public employees traditionally fared as compared to those of employees in the private sector?

Answer 65

Lagged behind

Question 66

Progressive Negative discipline

Answer 66

Term used to describe discipline that is aimed at discouraging unacceptable behavior and poor performance

Question 67

At-Risk Behavior

Answer 67

A behavioral choice that increases risk or is mistakenly believed to be justified

Question 68

Formal Written Reprimand

Answer 68

form of progressive discipline is handled at the station level and expires after a year Lowest level

Question 69

Keeping track of fire fighter daily activity and performance, no matter which method is used, should answer what three questions?

Answer 69

When, What, and how

Question 70

When reviewing an accident report, the officer should determine what key element of the incident?

Answer 70

what was the root cause of accident

Question 71

The U.S. Fire Administration's FESHE conference addressed what level of fire service education?

Answer 71

Higher Education

Question 72

What is the first step in the annual employee evaluation process

Answer 72

The officer evaluates the employee based on their position.

Question 73

Four Components of Transformational leadership

Answer 73

Idealized influence, Inspirational motivation, intellectual stimulation, individualized consideration

Question 74

Loss of leave or involuntary transfer/detail are examples of which type of discipline

Answer 74

Alternative disciplinary actions

Question 75

Media's mission to obtain and report information to public is

Answer 75

Important and legitimate

Question 76

NFPA 1720

Answer 76

Response capabilities of volunteer department

Question 77

Target Hazard

Answer 77

Facility in either the public or private sector that provides essential products and services to the general public Necessary to preserve the welfare and quality of life

Question 78

NFPA Social Media 10 Tips

Answer 78

``` Plan a strategy Commit Be authentic Be current Be social Maintain quality Tailor content to each venue Be interesting and entertaining Consider timing Track results ```

Question 79

Risk communications

Answer 79

the exchange of realtime information, advice, and opinions between experts and people facing threats to their health and economic or social well being

Question 80

Crisis Communications

Answer 80

Communications that seek to explain specific events, identify likely consequences and outcomes, and provide specific harm reducing information to affect communities in an host, candid, prompt, accurate, and complete manner

Question 81

SMACSS

Answer 81

Social media assisted career suicide syndrome