JBL Fire Officer Chapter 5

Question 1

Time on task, the fire officer spends more time performing _____ than emergency response and mitigation

Answer 1

personnel-related functions

Question 2

5 Administrative Activities according to NFPA 1021

Answer 2

Implement, evaluate and change policies
Develop/manage a budget
ID and Monitor Revenue sources
First stop for HR issues, positive and corrective discipline
Witness and documenter, maintain appropriate record keeping

Question 3

Who is responsible for subordinate compliance with existing policies and practices?

Answer 3

Fire Officer

Question 4

Barriers to change new policies? (5)

Answer 4

Culture change is viewed as a threat
Unsafe behaviors are viewed as tradition
Safety and mission within culture is imbalanced
Safety leadership voices unconsciously muffled or consciously subdued
Lessons of behavioral safety science no embraced by leaders

Question 5

When does the book recommend new policies be shared with subordinates?

Answer 5

At the beginning of each shift

Question 6

Why should a fire officer require all fire fighters read the policy and sign off that they understand it?

Answer 6

Demonstrates accountability

Question 7

Employees should _____ feel it is acceptable to ignore policy

Answer 7

Never

Question 8

A ___ is an itemized summary of estimated or intended revenues and expenditures

Answer 8

Budget

Question 9

The income of an organization from all sources is the ___, the money spent for goods and services is ____

Answer 9

Revenue, Expenditure

Question 10

6 Steps of budget process cycle

Answer 10

1. ID needs and require resources
2. Preparation of budget request
3. Local Government and public review of requested budget
4. Adoption of an approved budget
5. Administration of approved budget, with review and revision
6. Close out of budget year

Question 11

The operating budget is __

Answer 11

an estimate of the income and expenditures of the jurisdiction

Question 12

The capital budget is ___

Answer 12

an allocation of money for the acquisition or maintenance of fixed assets

Question 13

Exams of capital budget items (3)

Answer 13

Land, building, durable equipment (lasting over 1 year)

Question 14

The____ budget is the level of funding that would be required to maintain all services at the currently authorized levels, including adjustments for inflation and salary increases

Answer 14

Base

Question 15

Supplemental budget requests are?

Answer 15

Proposed increases in spending

Question 16

Increases in the fire department budget require?

Answer 16

Early notification and support of elected officials

Question 17

___ are both advocates and gatekeepers in developing the local budget

Answer 17

Elected officials

Question 18

What is a 501(c)?

Answer 18

Nonprofit corporation

Question 19

How many quotes are often required when purchasing a capital item?

Answer 19

3

Question 20

A ___ is a separate local government unit that is specifically organized to collect taxes that support fire protection

Answer 20

A fire district

Question 21

When talking about revenues, who sets the rules for local governments?

Answer 21

state governments

Question 22

All of the revenue from the fire tax is dedicated to pay for the __

Answer 22

provision of fire protection services

Question 23

The top three local tax revenue sources

Answer 23

General sales and gross receipts taxes, property taxes, Individual income taxes

Question 24

Two types of “fees for services”

Answer 24

Ambulance fees

Administrative fees for permits/inspections

Question 25

Planned expenditures must be balanced against anticipated revenues how far in advance?

Answer 25

a year or more

Question 26

Local revenue is described to be?

Answer 26

Cyclical

Question 27

5 options for budget reductions?

Answer 27

``` Defer scheduled expenditures Privatize or contract out elements Regionalize or consolidate services Reduce the workforce Reduce the size of the fire department ```

Question 28

___ often creates a high profile political issue that mobilizes the citizens as well as the fire fighters?

Answer 28

closing a fire station or eliminating a fire company

Question 29

The first step in reducing the workforce?

Answer 29

reducing positions in administrative and support areas

Question 30

Who issues rules and regulations as well as provides a range of services?

Answer 30

Human Resources department

Question 31

HR also provides guidance for compliance with?

Answer 31

State and federal laws and regulations

Question 32

10 key areas that should be closely examined by the fire officer in regards to HR

Answer 32

``` Employee behavior (coaching and discipline process) FMLA Grievance or problem solving procedure Transfers Promotions Code of conduct Leave management Payroll Benefit administration Retirement ```

Question 33

What is a code of conduct? And a municipality code of conduct?

Answer 33

A document that describes a departments expectations of employee behavior Formal corrective actions in response to social media posts or citizens videos of employee behavior

Question 34

What does a regular evaluation ensure?

Answer 34

That each fire fighter knows which type of performance is expected and where he or she stands in relation to those expectations

Question 35

What does a regular eval offer the employee?

Answer 35

Helps set personal goals, positive motivation for high performance

Question 36

When should a feedback after an incident be provided?

Answer 36

As soon as possible

Question 37

What period lays the foundation for an employees career?

Answer 37

Probationary period

Question 38

Unsafe conditions should be addressed when?

Answer 38

As soon as they are noticed

Question 39

What is a moral, mental and physical state in which all ranks respond to the will of the leader?

Answer 39

Discipline

Question 40

How does the officer build discipline?

Answer 40

By training to meet performance standards, using rewards, and punishments judiciously, instilling confidence in and building trust among team leaders.

Question 41

__ is based on encouraging and reinforcing appropriate behavior and desirable performance

Answer 41

Positive discipline

Question 42

__ is based on punishing inappropriate behavior or unacceptable performance

Answer 42

Corrective discipline

Question 43

Unless the action or behavior is so unacceptable it warrants immediate corrective discipline, ___ should be administered before corrective discipline.

Answer 43

Positive discipline

Question 44

Positive discipline is directed toward ___

Answer 44

motivating individuals and groups to meet or exceed expectations

Question 45

What is the starting point for positive discipline?

Answer 45

establish a set of expectations for behavior and performance

Question 46

How is positive discipline reinforced?

Answer 46

By recognizing improved performance and rewarding excellent performance

Question 47

__ is a key factor in ensuring success for fire companies.

Answer 47

Team work

Question 48

What does a fire officers own self discipline show the fire fighters?

Answer 48

level of commitment

Question 49

__ is one of the most effective strategies within the realm of positive discipline

Answer 49

Empowerment

Question 50

Skills have been shown to deteriorate if not used within _ days of training?

Answer 50

90

Question 51

Empowerment allows fire fighters to feel stronger by___

Answer 51

learning how to control their own destiny

Question 52

What is the first level of corrective discipline considered "informal" by many organizations?

Answer 52

oral reprimand

Question 53

Why is preventative maintenance performed?

Answer 53

To reduce the wear and tear on equipment/vehicles

Question 54

What is done to keep the item, vehicle or facility operational?

Answer 54

Corrective maintenance

Question 55

When was HIPAA established?

Answer 55

1996

Question 56

When may PHI be shared?

Answer 56

For treatment, payment or operational needs

Question 57

What is a permanent reference that can be consulted to determined what happened at that fire station on a particular day?

Answer 57

The company journal/log book

Question 58

What type of reports can a fire officer delegate?

Answer 58

Reports that do not involve personnel actions or supervisory responsibilities