JBL Fire Officer Chapter 5 Flashcards

1
Q

Time on task, the fire officer spends more time performing _____ than emergency response and mitigation

A

personnel-related functions

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2
Q

5 Administrative Activities according to NFPA 1021

A

Implement, evaluate and change policies
Develop/manage a budget
ID and Monitor Revenue sources
First stop for HR issues, positive and corrective discipline
Witness and documenter, maintain appropriate record keeping

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3
Q

Who is responsible for subordinate compliance with existing policies and practices?

A

Fire Officer

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4
Q

Barriers to change new policies? (5)

A

Culture change is viewed as a threat
Unsafe behaviors are viewed as tradition
Safety and mission within culture is imbalanced
Safety leadership voices unconsciously muffled or consciously subdued
Lessons of behavioral safety science no embraced by leaders

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5
Q

When does the book recommend new policies be shared with subordinates?

A

At the beginning of each shift

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6
Q

Why should a fire officer require all fire fighters read the policy and sign off that they understand it?

A

Demonstrates accountability

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7
Q

Employees should _____ feel it is acceptable to ignore policy

A

Never

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8
Q

A ___ is an itemized summary of estimated or intended revenues and expenditures

A

Budget

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9
Q

The income of an organization from all sources is the ___, the money spent for goods and services is ____

A

Revenue, Expenditure

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10
Q

6 Steps of budget process cycle

A
  1. ID needs and require resources
  2. Preparation of budget request
  3. Local Government and public review of requested budget
  4. Adoption of an approved budget
  5. Administration of approved budget, with review and revision
  6. Close out of budget year
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11
Q

The operating budget is __

A

an estimate of the income and expenditures of the jurisdiction

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12
Q

The capital budget is ___

A

an allocation of money for the acquisition or maintenance of fixed assets

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13
Q

Exams of capital budget items (3)

A

Land, building, durable equipment (lasting over 1 year)

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14
Q

The____ budget is the level of funding that would be required to maintain all services at the currently authorized levels, including adjustments for inflation and salary increases

A

Base

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15
Q

Supplemental budget requests are?

A

Proposed increases in spending

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16
Q

Increases in the fire department budget require?

A

Early notification and support of elected officials

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17
Q

___ are both advocates and gatekeepers in developing the local budget

A

Elected officials

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18
Q

What is a 501(c)?

A

Nonprofit corporation

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19
Q

How many quotes are often required when purchasing a capital item?

A

3

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20
Q

A ___ is a separate local government unit that is specifically organized to collect taxes that support fire protection

A

A fire district

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21
Q

When talking about revenues, who sets the rules for local governments?

A

state governments

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22
Q

All of the revenue from the fire tax is dedicated to pay for the __

A

provision of fire protection services

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23
Q

The top three local tax revenue sources

A

General sales and gross receipts taxes, property taxes, Individual income taxes

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24
Q

Two types of “fees for services”

A

Ambulance fees

Administrative fees for permits/inspections

25
Q

Planned expenditures must be balanced against anticipated revenues how far in advance?

A

a year or more

26
Q

Local revenue is described to be?

A

Cyclical

27
Q

5 options for budget reductions?

A
Defer scheduled expenditures
Privatize or contract out elements
Regionalize or consolidate services
Reduce the workforce
Reduce the size of the fire department
28
Q

___ often creates a high profile political issue that mobilizes the citizens as well as the fire fighters?

A

closing a fire station or eliminating a fire company

29
Q

The first step in reducing the workforce?

A

reducing positions in administrative and support areas

30
Q

Who issues rules and regulations as well as provides a range of services?

A

Human Resources department

31
Q

HR also provides guidance for compliance with?

A

State and federal laws and regulations

32
Q

10 key areas that should be closely examined by the fire officer in regards to HR

A
Employee behavior (coaching and discipline process)
FMLA
Grievance or problem solving procedure
Transfers
Promotions
Code of conduct
Leave management
Payroll
Benefit administration
Retirement
33
Q

What is a code of conduct? And a municipality code of conduct?

A

A document that describes a departments expectations of employee behavior

Formal corrective actions in response to social media posts or citizens videos of employee behavior

34
Q

What does a regular evaluation ensure?

A

That each fire fighter knows which type of performance is expected and where he or she stands in relation to those expectations

35
Q

What does a regular eval offer the employee?

A

Helps set personal goals, positive motivation for high performance

36
Q

When should a feedback after an incident be provided?

A

As soon as possible

37
Q

What period lays the foundation for an employees career?

A

Probationary period

38
Q

Unsafe conditions should be addressed when?

A

As soon as they are noticed

39
Q

What is a moral, mental and physical state in which all ranks respond to the will of the leader?

A

Discipline

40
Q

How does the officer build discipline?

A

By training to meet performance standards, using rewards, and punishments judiciously, instilling confidence in and building trust among team leaders.

41
Q

__ is based on encouraging and reinforcing appropriate behavior and desirable performance

A

Positive discipline

42
Q

__ is based on punishing inappropriate behavior or unacceptable performance

A

Corrective discipline

43
Q

Unless the action or behavior is so unacceptable it warrants immediate corrective discipline, ___ should be administered before corrective discipline.

A

Positive discipline

44
Q

Positive discipline is directed toward ___

A

motivating individuals and groups to meet or exceed expectations

45
Q

What is the starting point for positive discipline?

A

establish a set of expectations for behavior and performance

46
Q

How is positive discipline reinforced?

A

By recognizing improved performance and rewarding excellent performance

47
Q

__ is a key factor in ensuring success for fire companies.

A

Team work

48
Q

What does a fire officers own self discipline show the fire fighters?

A

level of commitment

49
Q

__ is one of the most effective strategies within the realm of positive discipline

A

Empowerment

50
Q

Skills have been shown to deteriorate if not used within _ days of training?

A

90

51
Q

Empowerment allows fire fighters to feel stronger by___

A

learning how to control their own destiny

52
Q

What is the first level of corrective discipline considered “informal” by many organizations?

A

oral reprimand

53
Q

Why is preventative maintenance performed?

A

To reduce the wear and tear on equipment/vehicles

54
Q

What is done to keep the item, vehicle or facility operational?

A

Corrective maintenance

55
Q

When was HIPAA established?

A

1996

56
Q

When may PHI be shared?

A

For treatment, payment or operational needs

57
Q

What is a permanent reference that can be consulted to determined what happened at that fire station on a particular day?

A

The company journal/log book

58
Q

What type of reports can a fire officer delegate?

A

Reports that do not involve personnel actions or supervisory responsibilities