IT: Chapter 1: Business Information Systems in your Career Flashcards
What’s new in MIS?
New technologies
People and Behavior changes
Organizations
ABBREV: Business Drivers of Information Systems
ONCICS
Business Drivers of Information Systems
Operational Excellence New products, services, and business models Customer and Supplier intimacy Improved decision making Competitive Advantage Survival
Operational Excellence
-improved efficiency and productivity results higher profits
New products, services, and business models
Business Model
Business Model
how a company produces, delivers, and sells its products and services
Customer and supplier intimacy
- satisfied customers mean repeat customers
- close relationships mean lower costs
Improved Decision Making
real-time data improves ability of managers to make decisions
Competitive Advantage
advantages over competitors
Survival
business need to invest in information systems out of necessity
Information technology
the hardware and software a business uses to achieve objectives
Information system
interrelated components that manage information to support decision making and control, and help with analysis visualization, and product creation
Data
streams of raw facts
Information
data shaped into meaningful, useful form
ABBREV: Activities in an information systems that produce information
IPOF
Activities in an information systems that produce information
Input
Processing
Output
Feedback
Input
collect data
processing
converts raw input into a meaningful form
output
transfers the processes information to the people who use it
feedback
output that is returned to appropriate members of the organization to help evaluate or correct input state
information systems literacy
includes behavioral and technical approach
computer literary
focuses mostly on knowledge of IT
Management Information Systems (MIS)
focuses on broader information systems literacy
ABBREV: Dimensions of Information systems
OPT
Dimensions of Information Systems
Organizations
People
Technology
Organizations
- Coordinate work through structured hierarchy and business processes
- culture embedded in information systems
Business processes
related tasks and behaviors for accomplishing work
Culture
a fundamental set of assumptions, values, and ways of doing things
People
to build maintain and use them
ABBREV: Role of Managers
PSAC
Role of managers
Perceive business challenges
Set organizational strategy
allocate human and financial resources
creative work
Technology
IT Infrastructure
IT infrastructure definition
foundation or platform that information systems built on
What are some IT infrastructures?
Computer hardware
Computer software
Data management technology
Networking and telecommunications technology
Problem solving has
four-step process
ABBREV: four-step process
PSCI
Four-step process
Problem Identification
Solution Design
Choice
Implementation
Problem identification
agreement that problem exists
Solution Design
consider many possible solutions to understand range of solutions
Choice
cost
feasibility
length of time needed
Implementation
testing solution, employee training
change management
Change Management
refers to the many techniques used to bring about successful change in a business
Without critical thinking,
it is easy to jump into conclusions, misjudge a problem and waste resources
ABBREV: Four elements of critical thinking
MBTB
Four elements of Critical Thinking
Maintaining doubt and suspending judgment
Being aware of different perspectives
Testing alternatives and letting experience guide
Being aware of organizational and personal limitations
