ISYS 363 Ch. 5 Flashcards
Which of the following statements best describes collaboration?
A supervisor schedules sales clerks for appointments during the upcoming week.
Three people from different departments work together on a sales presentation.
A payroll clerk reviews the employees’ weekly time cards.
One person schedules appointments for one or more employees.
A sales manager reviews the monthly expense reports of the organization’s sales staff.
Three people from different departments work together on a sales presentation.
Traditional task forces are more strategically being replaced with _____________.
Virtual teams
Systems analysis
Team goalies
Entity relationship teams
Team productivity
Virtual teams
Which of the following statements gives the best description of the purpose of collaboration management tools?
These tools allow users to send files, documents, and pictures to one another and share information.
These tools are used to facilitate virtual or collocated meetings and manage group activities
These tools enable webinars.
These tools allow information sharing and rich interactions among users.
None of these statements correctly describes the purpose of collaboration management tools.
These tools are used to facilitate virtual or collocated meetings and manage group activities
A widely-used tool for asynchronous group communication is the _____________.
electronic meeting system
shared whiteboard
discussion forum
video conferencing
online chat
discussion forum
According to the text, the picture phone was first shown by ___________ in the 1960s.
Kodak
Disney
Apple
Microsoft
Disney
By creating an employee portal based on a company intranet, organizations can provide many human resource capabilities to their employees via _____________.
decision support systems
employee self-service
transaction processing
electronic meeting systems
collocated teams
employee self-service
The main innovation attributed to Web 2.0 is accredited to _____________________.
Audio
HTML
HTTPS
Social media
Hypertext
Social media
Successful Web 2.0 applications rely on the ______, the notion that the value of the application increases as the number of users increases.
exit rate
bounce rate
affiliate effect
network effect
conversion rate
network effect
A(n) _______ is a new application or website that uses data from one or more service providers to create a unique application.
mashup
joint venture
alliance
partnership
rumble
mashup
With the _______ Web, search engines will be able to give richer and more accurate responses to search requests.
syntactical
grammar-driven
meaningful
mashup
semantic
semantic
Enterprise 2.0 offers businesses all of the following advantages EXCEPT _______.
improving organizational knowledge sharing
making the business more innovative
enhancing connections with customers
increasing the difficulty of expanding their market share
making the business more productive
increasing the difficulty of expanding their market share
A popular synchronous Enterprise 2.0 application that enables multiple participants to communicate is _______.
spreadsheet
a microblogging tool
instant messaging
a discussion forum
a blog
instant messaging
_______ is the distribution of digital media for on-demand playback on digital media players.
Online chats
Microblogging
Webcasts
Discussion forums
Instant messaging
Webcasts
The act of _______ involves manually adding metadata to documents and other types of media to help in social cataloging.
tagging
uploading
broadcasting
spotting
marking
tagging
Which of the following is an example of a cloud-based messaging tool?
Flicker
Organizations are using an automated system called ______________ to initiate conversations with customers.
Horizon Live
SQL
Snapchat
Chatbots
Chatbots
Based on the concept of collective intelligence, _______ is the creation of goods or services by self-organizing communities.
representational delight
structural enhancement
functional convenience
functional strength
peer production
peer production
A _______ is a Web site that allows people to post, add, edit, comment, and access information, including a database that keeps a history of all prior versions and changes.
tweet
blog
chat
wiki
microblog
wiki
The phenomenon of ________ enables companies to use everyday people as a cheap labor force.
multisourcing
groupsourcing
crowdsourcing
insourcing
outsourcing
crowdsourcing
A business that creates advertisements in a way that entices viewers to share the message with their friends through email or social networks is engaging in ________.
crowdsourcing
viral marketing
social search
open innovation
microblogging
viral marketing
Which of the following is NOT a critical factor in a successful viral marketing campaign?
Make a sequel.
Make it difficult to find the ad on the Web.
Do something unexpected.
Make the content easy to access and share.
Make people feel something.
Make it difficult to find the ad on the Web.
Which of the following features is a critical success factor for internal Enterprise 2.0 tools?
Providing the tools
Creating applications with no particular organizational objective
A corporate culture of knowledge sharing, trust, and honest feedback
Familiarity with the tools on a personal level
Limited engagement by senior managers
A corporate culture of knowledge sharing, trust, and honest feedback
A dangerous aspect of Enterprise 2.0 applications that allow close collaboration by increasing data sharing is_______.
lengthy implementation procedures
unwillingness to change
high usability expectations
concern about security
impatience
concern about security
The notion that organizations will not adopt a new technology unless they see tangible benefits is called ________________.
Technological integration
Technological sound
Technological inertia
Enterprise inertia
Enterprise integration
Technological inertia
One of the challenges for smaller businesses in using collaborative Enterprise 2.0 tools is ________.
unwillingness to change
limited network effects because of failure to achieve critical mass
the right organizational culture
the right workforce composition
failure to integrate the tools
limited network effects because of failure to achieve critical mass
