ISSA Nutritionist: Unit 9 Flashcards
mental skills
Skills for managing your impulses and emotions
active listening
To fully concentrate on what is being said, not just passively hearing what the person is saying
bright spots
Things that are already going well
triage
Assigning degrees of urgency
Outcome goals
specify what will happen at the end of things — the outcome.
Behavior goals
specify what actions must be taken to get there — the processes, actions, steps, and behaviors that must occur in order to progress toward the outcome.
The Big Kahuna
the piece or action which, if altered, would yield the most benefit. Changing this will be hard, but will yield massive payoffs.
The Low-hanging Fruit
the piece or action that the client feels is easiest and least troublesome to change. Changing this will be simple and make the client feel immediately successful.
ambivalence
Having mixed feelings or contradictory ideas about something or someone
Motivational Interviewing (MI)
A directive, client-centered counseling style for eliciting behavior change by helping clients to explore and resolve ambivalence
discrepancy
Enables someone to see that their present situation does not fit with their values