Introduction to human resource management Details

Question 1

Key roles for human resource management in a business

Answer 1

-Workforce planning
-Recruitment and retention
-Training and development
-Appraisal(performance management)
.Dismissal and redundancy

Question 2

Reasons for dismissal

Answer 2

-Misconduct
-Poor performance

NB: These are not the only reasons

Question 3

Internal factors that affect workforce planning

Answer 3

-Structure of the organization
-Size of the organization
-Budget
-Flexitime
-Motivation(of employees)

Question 4

External factors that affect workforce planning

Answer 4

-Sociocultural changes(including demographic changes)
-Technological changes
-Economic changes(such as recessions, unemployment, labour mobility, gig economies, etc.)
-Legal and political changes

Question 5

Reasons for resistance to change

Answer 5

-Employee’s self-interest(vs organisation’s objectives)
-Low tolerance for change
-Misinformation and misunderstandings

Question 6

Strategies for reducing impact of/resistance to change

Answer 6

-Allowing employees to participate in the changemaking process
-Planning and managing changes carefully
-Communicating changes regularly
-Negotiation(e.g. offering incentives to employees)
-Manipulation of employees(e.g. convincing/influencing employees resisting change)
-Coercion(only as a last result; unethical and illegal in some countries)