Introduction

Question 1

What are the common elements shared by all counselling approaches that contribute to effective counseling?

Answer 1

1. Relationship factors – the quality and effectiveness of the therapeutic relationship
2. Client factors — observed (The difference and diversity of each client) and inferred (The clients own individual characteristics and preferences, such as motivation)
3. Therapist/counselor factors – the qualities and effectiveness of the counsellor together with their ability to use self-awareness in the therapeutic process

Question 2

What are the seven helping and counselling processes that inform the CPCAB model?

Answer 2

Working ethically and safely

Working with the relationship

Working with difference and diversity

Working with a user centred approach

Working with self-awareness

Working with in a coherent framework of skill, theory, and techniques

Working self-reflectively

Question 3

What are the other two key elements of the CPCAB model?

Answer 3

The three different levels of client change/problems which require different levels of counsellor competence. The three dimensions of client problems and associated therapeutic change

Question 4

What are the three different levels of client change/problems which require different levels of counsellor competence?

Answer 4

Service-level A – change in the way clients cope with their every day life problems

Service level B – change in the clients themselves; common mental health problems such as anxiety and depression

Service level C – change in the foundation of clients themselves were struggling with severe and complex mental health problems

Question 5

What are the three dimensions of client problems and associated therapeutic change?

Answer 5

The way they relate with in themselves – internal dimension

The way they relate to others – relational dimension

The way they relate with their past and manage life-stage challenges – developmental dimension