Introduction Flashcards

1
Q

What is human resource management?

A

The process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns.

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2
Q

What is the performance model?

A

Performance = Ability x Effort x Opportunity

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3
Q

Staffing

A

Process of ensuring that the company has the right number, with with right skills, in the right place at the right time.

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4
Q

Small parts of staffing?

A

Job Analysis
HR Planning
Recruitment
Selection

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5
Q

Performance Management

A

Set of on-going processes and managerial behaviors intended to ensure that people are productively working on the right things.

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6
Q

HR Development

A

Consists of training, career development, and organization development.

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7
Q

Direct Compensation

A

Pay that a person receives in
the form of wages, salary,
commissions, and bonuses

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8
Q

Indirect Compensation

A

All financial rewards that are
not included in direct financial
compensation (Benefits).

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9
Q

Nonfinancial Compensation

A

Satisfaction that a person receives
from the job itself or from the
psychological and/or physical
environment in which the
person works

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10
Q

Safety

A

Policies, practices, and procedures designed to protect employees from work-related injuries.

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11
Q

Health

A

Employees’ freedom from physical
or emotional illness.

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12
Q

Labor Relations

A

Businesses are required by law to recognize a union and bargain with it in good faith if the firm’s employees want union representation.

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13
Q

Employee Relations

A

The set of HR policies and practices that determine the internal work environment.

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14
Q

Interrelationships of HRM Functions

A

All HRM functions are interrelated so that each function affects the others

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15
Q

Strategic Partner

A

Business partner focused on talent acquisition, org/employee development, comp/ben’s, etc. to drive results.

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16
Q

Employee Champion

A

Look after the well-being of employees

17
Q

Change Agent

A

Lead organizational change efforts

18
Q

Shared Service Center

A

A single unit handling all routine HR services in areas such as resourcing, payroll, and benefits administration

19
Q

Centers of Excellence

A

Teams of HR experts with specialist knowledge, in areas such as rewards, engagement, learning, and talent acquisition

20
Q

Strategic Business Partner

A

Senior HR professionals that work closely with line managers in areas such as long-term management planning and management of change

21
Q

Human Resource Professional

A

Individual who normally acts in an
advisory or staff capacity, working
with other professionals to help
them deal with human resource
matters

22
Q

Line Managers

A

Individuals directly involved
in accomplishing the primary
purpose of the organization (think normal managers)

23
Q

HR Outsourcing

A

Process of hiring external HR professionals to do the HR work that was done internally

24
Q

Professional employer organization (PEO)

A

A company that leases employees to other businesses