Intro to I/O

Question 1

branch of psychology that applies the principles of psychology to the workplace

Answer 1

Industrial/Organizational Psychology

Question 2

purpose of I/O psychology

Answer 2

to enhance the dignity and performance of human beings, and the organizations they work in, by advancing the science and knowledge of human behavior

Question 3

training programs and incentives & motivation and emotion.

Answer 3

Psychology of Learning

Question 4

work groups and understanding employee conflicts.

Answer 4

Social Psychology

Question 5

difference of I/O Psychology to Business Progs

Answer 5

application of psychological principles is what best distinguishes I/O psychology from related fields typically taught in business colleges.

Question 6

Major fields of I/O Psychology, 2 approaches

Answer 6

Industrial and Organizational Approach

Question 7

focuses on determining the competencies needed to perform a job, staffing the organization with employees who have those competencies, and increasing those competencies through training.

Answer 7

Industrial Approach

Question 8

creates an organizational structure and culture that will motivate employees to perform well, give them the necessary information to do their jobs, and provide working conditions that are safe and result in an enjoyable and satisfying work/life environment.

Answer 8

Organizational Approach

Question 9

The field of study that concentrates on the selection and evaluation of employees.

Answer 9

Personnel Psychology

Question 10

The field of study that investigates the behavior of employees within the context of an organization.

Answer 10

Organizational Psychology

Question 11

A field of study concentrating on the interaction between humans and machines.

Answer 11

Human factors/Ergonomics

Question 12

Year Walter Dill Scott published The Theory of Advertising

Answer 12

1903

Question 13

Year Walter Dill Scott published Increasing Human Efficiency in Industry

Answer 13

1911

Question 14

Year Hugo Munsterberg published Psychology and Industrial Efficiency German ver

Answer 14

1910

Question 15

Year Hugo Munsterberg published Psychology and Industrial Efficiency

Answer 15

1913

Question 16

Published The Theory of Advertising and Increasing Human Efficiency in Industry

Answer 16

Walter Dill Scott

Question 17

Published Psychology and Industrial Efficiency

Answer 17

Hugo Munsterberg

Question 18

When did I/O Psych made its first big impact?

Answer 18

World War 1

Question 19

Seldom used term prior to World War 1

Answer 19

Industrial Psychology

Question 20

Common terms used to refer to I/O Psych in World War 1

Answer 20

Economic, Business, Employment Psychology

Question 21

Why were I/O Psychologists employed during World War 1?

Answer 21

test recruits and then place them in appropriate positions.

Question 22

How did I/O Psychologists accomplished the testing during World War 1?

Answer 22

Army Alpha and Army Beta tests of mental ability.

Question 23

used by the army for soldiers who can read.

Answer 23

Army Alpha

Question 24

used by the army for soldiers who cannot read.

Answer 24

Army Beta

Question 25

pioneer in behaviorism and developed perceptual and motor tests for potential pilots

Answer 25

John Watson

Question 26

responsible for increasing the efficiency with which cargo ships were built, repaired, and loaded

Answer 26

Henry Gantt

Question 27

(not a psychologist) created a 163-item knowledge test

Answer 27

Thomas A. Edison

Question 28

Two of the most interesting figures in the early years of I/O psychology and are scientists to improve productivity and reduce fatigue by studying the motions used by workers.

Answer 28

Frank Gilbreth and Lillian Moller Gilbreth

Question 29

As a couple, they had 12 children, and the efficiency methods they used to raise their children while having busy careers were the inspiration for the book and the movie ____

Answer 29

Cheaper by the Dozen

Question 30

Frank’s death and age of death

Answer 30

1924, 55

Question 31

In ____, Lilllian became a ____ at _____, the first woman to hold such a position.

Answer 31

1935, professor of management and engineering, Purdue University

Question 32

Hawthorne studies were published

Answer 32

1930s

Question 33

initially designed to investigate such issues as the effects of lighting levels, work schedules, wages, temperature, and rest breaks on employee performance.

Answer 33

Hawthorne studies

Question 34

When employees change their behavior due solely to the fact that they are receiving attention or are being observed.

Answer 34

Hawthorne effect

Question 35

Year where passage of several major pieces of civil rights legislation focusing on the attention of HR professionals on developing fair selection techniques. The need for I/O psychologists greatly increased and were also characterized by the use of sensitivity training and T-groups (laboratory training groups) for managers

Answer 35

1960s

Question 36

strides in the understanding of many organizational psychology issues that involved employee satisfaction and motivation.

Answer 36

1970s

Question 37

Four major changes to I/O psychology in 1980s and 1990s

Answer 37

1.Increased use of fairly sophisticated statistical techniques and methods of analysis.
2.A new interest in the application of cognitive psychology to industry.
3.Increased interest in the effects of work on family life and leisure activities.
4.I/O psychologists took a renewed interest in developing methods to select employees.

Question 38

Rapid advances in technology. Many tests and surveys are now administered on the Internet

Answer 38

2000s

Question 39

Other Factors Impacting Current I/O Psychology

Answer 39

Diversity, Global Economy, High unemployment rates, Family-friendly work policies

Question 40

Job Titles of I/O Psychologists

Answer 40

• Compensation manager President
• Consultant Professor
• HR director Trainer
• HR generalist Training coordinator
• HR representative Training manager

Question 41

I/O psychologists typically work in one of four settings:

Answer 41

Colleges and Universities, Consulting Firms, Private Sector, Public Sector