Intro Flashcards
1
Q
Standard for Fire Officer Professional Qualifications
A
NFPA 1021
2
Q
first level supervisor
A
Fire Officer I (Level I)
3
Q
second-level or mid management supervisor
A
Fire Officer II (Level II)
4
Q
First line manager
A
Level III
5
Q
Department manager/Chief
A
Level IV
6
Q
provide services directly to the external customers based on the organizations mission statement and goals
A
line functions
7
Q
provide services to the line units (internal customers) based on the objectives established to attain the organizations goals
A
staff/support functions
