IITEC39 Flashcards

1
Q

helping people perform all tasks related to information processing and management.

A

Management information system

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2
Q

collective information that supports important, strategic decision maki

A

Business intelligence

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3
Q

knowing how/when to apply technology

A

Technology literacy

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4
Q

knowing how to use information
Ethical responsibilities

A

Information literacy

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5
Q

People are the most important resource in any organization.

A

MIS RESOURCE

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6
Q

( financial impact of information technology ) costs you incur even if you don’t sell anything

A

Fixed costs

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7
Q

( financial impact of information technology ) costs you incur when you sell something (COGS)

A

variable costs

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8
Q

( financial impact of information technology ) how much you sell one unit for

A

revenue

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9
Q

( financial impact of information technology ) under of reduce fixed costs.

A
  • Digital Storefronts
  • Telecommuting
  • VoIP, or Voice over IP
  • Cloud computing
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10
Q

( financial impact of information technology ) under of reduce variable costs.

A
  • Virtual goods
  • Crowdsourcing
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11
Q

( financial impact of information technology ) increase revenue

A
  • Recommendation Engines
  • Long-Tail Economics
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12
Q

it helps business people understand the relative attractiveness of an industry and the industry’s competitive pressures.

A

five forces model

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13
Q

high when buyers have many choices and low when their choices are few

A

buyer power

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14
Q

high when buyers have few choices and low when choices are many
The inverse of each other

A

supplier power

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15
Q

high when there are many alternatives for buyers

A

Threat of substitute products and service

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16
Q

high when it is easy for competitors to enter the market

A

Threat of new entrants

17
Q

high when competition is fierce

A

Rivalry among existing competitors

18
Q

( STRATEGY IMPACT OF INFORMATION TECHNOLOGY ) focusing on offering products or services to a particular segment or buyer group, within a segment of a product line, to a specific geographic market, etc

19
Q

( STRATEGY IMPACT OF INFORMATION TECHNOLOGY ) offering a product or service that is perceived as being “unique” in the marketplace

A

Differentiation

20
Q

( STRATEGY IMPACT OF INFORMATION TECHNOLOGY ) offering the same or better quality product or service at a price that is less than what any of the competition is able to do

A

Cost leadership

21
Q

the allocation in terms of percentages of IT dollars on various types of business strategies

A

Run-grow-transform (RGT) framework

22
Q

tracks inventory and information among business processes and across companies

A

Supply chain management (SCM)

23
Q

IT system that supports supply chain management

A

Supply chain management (SCM) system

24
Q

method for producing or delivering a product or service just at the time the customer wants it

A

Just-in-time (JIT)

25
uses information about customers to gain insight into their needs, wants, and behaviors in order to serve them better
Customer relationship management
26
information technology support form CRM, much can be cloud-based, using the ?
software-as-a-service model
27
collection of integrated software for business management, accounting, finance, supply chain management, inventory management, customer relationship management, e-collaboration, etc.
Enterprise resource planning (ERP) system
28
ERP Functionality
financial operations and logistics human resources sales and marketing
29
Web-based and mobile technologies that create interactivity among users, mostly allowing users to be both creators and consumers of content
Social media
30
users research, find, request, and retrieve the information they want.
Pull
31
organizations provide users with customized, personalized and timely information based on each user's individual profile
Push
32
snapshot of information, usually build into the actual content of a web page
Static
33
real-time information retrieved from a live database as the web page is built
Dynamic
34
places like Facebook, LinkedIn, Google, Twitter, YouTube
Social networking
35
see what other people are buying/wearing and finding deals through places like Groupon
Social shopping
36
sites like Foursquare that help you check into places and specify where you are
Social locationing