IITEC39 Flashcards

1
Q

helping people perform all tasks related to information processing and management.

A

Management information system

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2
Q

collective information that supports important, strategic decision maki

A

Business intelligence

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3
Q

knowing how/when to apply technology

A

Technology literacy

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4
Q

knowing how to use information
Ethical responsibilities

A

Information literacy

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5
Q

People are the most important resource in any organization.

A

MIS RESOURCE

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6
Q

( financial impact of information technology ) costs you incur even if you don’t sell anything

A

Fixed costs

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7
Q

( financial impact of information technology ) costs you incur when you sell something (COGS)

A

variable costs

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8
Q

( financial impact of information technology ) how much you sell one unit for

A

revenue

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9
Q

( financial impact of information technology ) under of reduce fixed costs.

A
  • Digital Storefronts
  • Telecommuting
  • VoIP, or Voice over IP
  • Cloud computing
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10
Q

( financial impact of information technology ) under of reduce variable costs.

A
  • Virtual goods
  • Crowdsourcing
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11
Q

( financial impact of information technology ) increase revenue

A
  • Recommendation Engines
  • Long-Tail Economics
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12
Q

it helps business people understand the relative attractiveness of an industry and the industry’s competitive pressures.

A

five forces model

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13
Q

high when buyers have many choices and low when their choices are few

A

buyer power

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14
Q

high when buyers have few choices and low when choices are many
The inverse of each other

A

supplier power

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15
Q

high when there are many alternatives for buyers

A

Threat of substitute products and service

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16
Q

high when it is easy for competitors to enter the market

A

Threat of new entrants

17
Q

high when competition is fierce

A

Rivalry among existing competitors

18
Q

( STRATEGY IMPACT OF INFORMATION TECHNOLOGY ) focusing on offering products or services to a particular segment or buyer group, within a segment of a product line, to a specific geographic market, etc

A

Focus

19
Q

( STRATEGY IMPACT OF INFORMATION TECHNOLOGY ) offering a product or service that is perceived as being “unique” in the marketplace

A

Differentiation

20
Q

( STRATEGY IMPACT OF INFORMATION TECHNOLOGY ) offering the same or better quality product or service at a price that is less than what any of the competition is able to do

A

Cost leadership

21
Q

the allocation in terms of percentages of IT dollars on various types of business strategies

A

Run-grow-transform (RGT) framework

22
Q

tracks inventory and information among business processes and across companies

A

Supply chain management (SCM)

23
Q

IT system that supports supply chain management

A

Supply chain management (SCM) system

24
Q

method for producing or delivering a product or service just at the time the customer wants it

A

Just-in-time (JIT)

25
Q

uses information about customers to gain insight into their needs, wants, and behaviors in order to serve them better

A

Customer relationship management

26
Q

information technology support form CRM, much can be cloud-based, using the ?

A

software-as-a-service model

27
Q

collection of integrated software for business management, accounting, finance, supply chain management, inventory management, customer relationship management, e-collaboration, etc.

A

Enterprise resource planning (ERP) system

28
Q

ERP Functionality

A

financial
operations and logistics
human resources
sales and marketing

29
Q

Web-based and mobile technologies that create interactivity among users, mostly allowing users to be both creators and consumers of content

A

Social media

30
Q

users research, find, request, and retrieve the information they want.

A

Pull

31
Q

organizations provide users with customized, personalized and timely information based on each user’s individual profile

A

Push

32
Q

snapshot of information, usually build into the actual content of a web page

A

Static

33
Q

real-time information retrieved from a live database as the web page is built

A

Dynamic

34
Q

places like Facebook, LinkedIn, Google, Twitter, YouTube

A

Social networking

35
Q

see what other people are buying/wearing and finding deals through places like Groupon

A

Social shopping

36
Q

sites like Foursquare that help you check into places and specify where you are

A

Social locationing