IFSTA Company Officer

Question 1

A person who leads or directs a unit

Answer 1

Leader

Question 2

A person whi is responsible for directing the performance of other people

Answer 2

Supervisor

Question 3

The company officer’s most import task is to________

Answer 3

Ensure the safety of the units personnel

Question 4

Leading by ________ means to set a positive example for subordinates founded on a consistent adherence to a set of moral, ethical, and social values

Answer 4

Example

Question 5

Individual who accomplishes organizational objectives through effective and efficient handling of material and human resources

Answer 5

Manager

Question 6

A common organizational structure used in the fire and emergency services is _________. Which is defined as having an uninterrupted series of steps of a chain of command

Answer 6

Scalar

Question 7

__________ states that each subordinate must have only one supervisor

Answer 7

Unity of command

Question 8

_________ refers to the number of subordinates and/or number of functions that one individual can effectively supervise. There is no absolute rule for determining how many subordinates or functions that one person can supervise effectively. The number varies with the situation but is usually considered to be between 3 & 7. (NIMS-ICS) model is based on a span of control ratio of one supervisor to three to seven subordinates or functions. NIMS-ICS suggests an optimum of 5.

Answer 8

Span of control

Question 9

One of the roles of the company officer amd other fire officers is to make the best possible use of available resources, which involves protecting personnel and equipment, conserving materials and supplies, and planning for the most ________ and efficient use of resources.

Answer 9

Cost-effective

Question 10

____ relates to the empowered duties of an official to perform certain tasks. In the case of a fire inspector, the level of an inspector’s authority is commensurate with the enforcement obligations of the governing body

Answer 10

Authority

Question 11

There are two types of decision making models :

Answer 11

Centralized authority and decentralized authority

Question 12

_____ are the agreed upon philosophical principles that define what is correct and proper behavior for the members of a society

Answer 12

Ethics

Question 13

________ employees requires the supervisor to relinquish some authority and have confidence in employees skills, judgement, and abilities. The supervisor is helping to increase their self image and productivity

Answer 13

Empowering

Question 14

_____ includes the process of directing, overseeing, and controlling the activities of other individuals

Answer 14

Supervision

Question 15

______ refers to the administration and control of projects, programs, situations, or organizations

Answer 15

Management

Question 16

The acronym SMART can be used to establish objectives that are:

Answer 16

• specific
• measurable
• attainable
• relevant
• time bound

Question 17

The company officer should help to create an environment that fosters teamwork, communications, and ________

Answer 17

Diversity

Question 18

Resolving _______ may include any one or more of the following five methods: avoiding, accommodating, forcing, negotiating, or collaborating

Answer 18

Conflict

Question 19

Most public entities have policies, guidelines, or practices requiring some form of _______

Answer 19

Progressive discipline

Question 20

A __________ may be lodged by the subordinate or the labor representative if the company officer does not follow the agreement procedures when administering a disciplinary action (even a minor one), potentially preventing any future action against the employee on that issue

Answer 20

Grievance

Question 21

Five step planning model:

Answer 21

Identify 
Select 
Design 
Implement
Evaluate

Question 22

A_______ details in writing the steps to follow in conducting organizational policy for some specific, recurring problem or situation

Answer 22

Procedure

Question 23

_______ include training, performance, attendance, hazardous materials or biological/medical exposures, and medical records

Answer 23

Personnel records

Question 24

A ______ is a guide to organizational decision making

Answer 24

Policy

Question 25

Public organizations use two types of budgets:

Answer 25

``` Capital budgets (projected major purchase) And operating budgets (recurring expenses of day to day operation) ```

Question 26

Medical records are kept on all employees for the duration of their employment plus ______ years

Answer 26

30

Question 27

Company officers are responsible for ensuring a safe working environment through training, education, equipment, policies, procedures, leadership, and __________

Answer 27

Supervision

Question 28

The overall risk management plan should have three distinct sections:

Answer 28

1. Community risk assessment 2. Organizational risk management plan 3. Operational risk management process

Question 29

When company officers combine _______, _______, _______, & _______ they create a strong foundation for developing an effective company

Answer 29

Leadership, supervision, safety, and training

Question 30

For company level training the four step method of instruction is very effective. The model consists of:

Answer 30

Preparation Presentation Application Evaluation

Question 31

Most learning takes place during the ______ step, making this step critically important

Answer 31

Application

Question 32

Company level_________ reinforce the skills learned during formal training sessions and help company personnel to learn to work together. Practical training evolutions are also opportunities for personnel and units from various agencies, organizations, and jurisdictions to train together for potential joint operations

Answer 32

Practical training evolutions

Question 33

For training evolutions nfpa 1403 recommends instructor to student ratio of_____

Answer 33

One to five

Question 34

Achieving tactical objectives leads to the completion of_________

Answer 34

Strategic goals

Question 35

The upper human survivability limit is _______ according to theNFPA

Answer 35

212 degrees F

Question 36

____________ is a system that optimizes the utilization of all available resources, personnel, procedures, and equipment in order to promote safety and improve operational efficiency

Answer 36

CRM (crew resource management)

Question 37

Incident scene management should reflect overall incident priorities. Thes priorities are always considered in the following order:

Answer 37

1. Life safety 2. Incident stabilization 3. Property conservation

Question 38

_______ means the amount of time it takes to request and obtain additional resources

Answer 38

The lead/reflex time

Question 39

Fire spread results from _____ transferring from a burning object to other objects of lower temperatures

Answer 39

Heat

Question 40

_______ means the thermal or chemical decomposition of fuel (matter) because of heat

Answer 40

Pyrolysis

Question 41

Firefighters need to understand that _______ is a form of ventilation. The act of gaining entry into a structure on fire introduces air into the fire environment

Answer 41

Forcible entry

Question 42

``` R E C E O - V S ```

Answer 42

``` Rescue Exposures Confinement Extinguishment Overhaul - Ventilation Salvage ```

Question 43

The size up process will probably ________ when the unit arrives at the emergency incident scene

Answer 43

Intensify

Question 44

———— overall desired outcomes | ______ activities ised to reach those outcomes

Answer 44

Strategic goals | Tactical objectives

Question 45

Achieving tactical objectives leads to the completion of _________

Answer 45

Strategic goals

Question 46

A ______ is a state in which the government functions with the common consent of the people

Answer 46

Commonwealth

Question 47

_____ Is an ongoing process throughout an employee’s career ______ is the company officer’s final assessment of the individual’s performance

Answer 47

Formative evaluation Summative evaluation

Question 48

The four change process stages are:

Answer 48

Denial Resistance Exploration Commitment

Question 49

________ determine the company officer’s ability to deal effectively with the informal group

Answer 49

Group dynamics

Question 50

The five stages of group development are:

Answer 50

``` Forming Storming Norming Performing Adjourning ```

Question 51

_______ is a process of directing an individual’s skills performance

Answer 51

Coaching

Question 52

For the company officer, _______ is the process of giving motivational correction, positive reinforcement, and constructive feedback to subordinatesin order to maintain their performance.

Answer 52

Coaching

Question 53

Fore and emergency services mist provide training and ___________ for their personnel

Answer 53

Professional development

Question 54

The _______ is the area where the ignition source and material first ignited actually came together

Answer 54

Area of origin

Question 55

Four steps in determining area of origin:

Answer 55

1. Examine exterior 2. Examine interior 3. interview witnesses and firefighters 4. Analyze the information

Question 56

The six basic questions to ask a witness during interviews about fires are:

Answer 56

Who, what, when, where, why, & how

Question 57

The following are four generally accepted classifications of fire cause:

Answer 57

Accidental Natural Incendiary Undetermined

Question 58

The ____ is responsible for the personnel accountability system

Answer 58

IC

Question 59

______ is often one of the most dangerous phases in incident management

Answer 59

Transfer of command

Question 60

The command organization must develop at a pace that _______ of the tactical deployment of resources

Answer 60

Stays ahead

Question 61

For situations where the incident has an odd geographical layout (no obvious north, south, east, west) the front of the building is designated as sector A and the remaining sides are designated as B, C, or D in a ________ manner

Answer 61

Clockwise

Question 62

When establishing D/Gs the IC will assign each unit:

Answer 62

1. Tactical objectives 2. A radio designation 3. The identity of resources assigned to them

Question 63

In regards to accidents caused by human factors three broad categories exist. They are:

Answer 63

Improper attitude Lack of knowledge or skill Physically unsuited

Question 64

All workplace accidents are the result of ______,______ or both

Answer 64

Unsafe acts, unsafe conditions or both