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PFD Captains Test > IFSTA Company Officer > Flashcards

IFSTA Company Officer Flashcards

1
Q

A person who leads or directs a unit

A

Leader

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2
Q

A person whi is responsible for directing the performance of other people

A

Supervisor

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3
Q

The company officer’s most import task is to________

A

Ensure the safety of the units personnel

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4
Q

Leading by ________ means to set a positive example for subordinates founded on a consistent adherence to a set of moral, ethical, and social values

A

Example

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5
Q

Individual who accomplishes organizational objectives through effective and efficient handling of material and human resources

A

Manager

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6
Q

A common organizational structure used in the fire and emergency services is _________. Which is defined as having an uninterrupted series of steps of a chain of command

A

Scalar

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7
Q

__________ states that each subordinate must have only one supervisor

A

Unity of command

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8
Q

_________ refers to the number of subordinates and/or number of functions that one individual can effectively supervise. There is no absolute rule for determining how many subordinates or functions that one person can supervise effectively. The number varies with the situation but is usually considered to be between 3 & 7. (NIMS-ICS) model is based on a span of control ratio of one supervisor to three to seven subordinates or functions. NIMS-ICS suggests an optimum of 5.

A

Span of control

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9
Q

One of the roles of the company officer amd other fire officers is to make the best possible use of available resources, which involves protecting personnel and equipment, conserving materials and supplies, and planning for the most ________ and efficient use of resources.

A

Cost-effective

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10
Q

____ relates to the empowered duties of an official to perform certain tasks. In the case of a fire inspector, the level of an inspector’s authority is commensurate with the enforcement obligations of the governing body

A

Authority

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11
Q

There are two types of decision making models :

A

Centralized authority and decentralized authority

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12
Q

_____ are the agreed upon philosophical principles that define what is correct and proper behavior for the members of a society

A

Ethics

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13
Q

________ employees requires the supervisor to relinquish some authority and have confidence in employees skills, judgement, and abilities. The supervisor is helping to increase their self image and productivity

A

Empowering

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14
Q

_____ includes the process of directing, overseeing, and controlling the activities of other individuals

A

Supervision

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15
Q

______ refers to the administration and control of projects, programs, situations, or organizations

A

Management

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16
Q

The acronym SMART can be used to establish objectives that are:

A
  • specific
  • measurable
  • attainable
  • relevant
  • time bound
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17
Q

The company officer should help to create an environment that fosters teamwork, communications, and ________

A

Diversity

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18
Q

Resolving _______ may include any one or more of the following five methods: avoiding, accommodating, forcing, negotiating, or collaborating

A

Conflict

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19
Q

Most public entities have policies, guidelines, or practices requiring some form of _______

A

Progressive discipline

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20
Q

A __________ may be lodged by the subordinate or the labor representative if the company officer does not follow the agreement procedures when administering a disciplinary action (even a minor one), potentially preventing any future action against the employee on that issue

A

Grievance

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21
Q

Five step planning model:

A 
Identify 
Select 
Design 
Implement
Evaluate
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22
Q

A_______ details in writing the steps to follow in conducting organizational policy for some specific, recurring problem or situation

A

Procedure

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23
Q

_______ include training, performance, attendance, hazardous materials or biological/medical exposures, and medical records

A

Personnel records

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24
Q

A ______ is a guide to organizational decision making

A

Policy

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25
Q

Public organizations use two types of budgets:

A 
Capital budgets (projected major purchase)
And operating budgets (recurring expenses of day to day operation)
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26
Q

Medical records are kept on all employees for the duration of their employment plus ______ years

A

30

27
Q

Company officers are responsible for ensuring a safe working environment through training, education, equipment, policies, procedures, leadership, and __________

A

Supervision

28
Q

The overall risk management plan should have three distinct sections:

A
  1. Community risk assessment
  2. Organizational risk management plan
  3. Operational risk management process
29
Q

When company officers combine _______, _______, _______, & _______ they create a strong foundation for developing an effective company

A

Leadership, supervision, safety, and training

30
Q

For company level training the four step method of instruction is very effective. The model consists of:

A

Preparation
Presentation
Application
Evaluation

31
Q

Most learning takes place during the ______ step, making this step critically important

A

Application

32
Q

Company level_________ reinforce the skills learned during formal training sessions and help company personnel to learn to work together. Practical training evolutions are also opportunities for personnel and units from various agencies, organizations, and jurisdictions to train together for potential joint operations

A

Practical training evolutions

33
Q

For training evolutions nfpa 1403 recommends instructor to student ratio of_____

A

One to five

34
Q

Achieving tactical objectives leads to the completion of_________

A

Strategic goals

35
Q

The upper human survivability limit is _______ according to theNFPA

A

212 degrees F

36
Q

____________ is a system that optimizes the utilization of all available resources, personnel, procedures, and equipment in order to promote safety and improve operational efficiency

A

CRM (crew resource management)

37
Q

Incident scene management should reflect overall incident priorities. Thes priorities are always considered in the following order:

A
  1. Life safety
  2. Incident stabilization
  3. Property conservation
38
Q

_______ means the amount of time it takes to request and obtain additional resources

A

The lead/reflex time

39
Q

Fire spread results from _____ transferring from a burning object to other objects of lower temperatures

A

Heat

40
Q

_______ means the thermal or chemical decomposition of fuel (matter) because of heat

A

Pyrolysis

41
Q

Firefighters need to understand that _______ is a form of ventilation. The act of gaining entry into a structure on fire introduces air into the fire environment

A

Forcible entry

42
Q 
R
E
C
E
O
-
V
S
A 
Rescue 
Exposures
Confinement 
Extinguishment 
Overhaul 
-
Ventilation 
Salvage
43
Q

The size up process will probably ________ when the unit arrives at the emergency incident scene

A

Intensify

44
Q

———— overall desired outcomes

______ activities ised to reach those outcomes

A

Strategic goals

Tactical objectives

45
Q

Achieving tactical objectives leads to the completion of _________

A

Strategic goals

46
Q

A ______ is a state in which the government functions with the common consent of the people

A

Commonwealth

47
Q

_____ Is an ongoing process throughout an employee’s career

______ is the company officer’s final assessment of the individual’s performance

A

Formative evaluation

Summative evaluation

48
Q

The four change process stages are:

A

Denial
Resistance
Exploration
Commitment

49
Q

________ determine the company officer’s ability to deal effectively with the informal group

A

Group dynamics

50
Q

The five stages of group development are:

A 
Forming
Storming 
Norming
Performing 
Adjourning
51
Q

_______ is a process of directing an individual’s skills performance

A

Coaching

52
Q

For the company officer, _______ is the process of giving motivational correction, positive reinforcement, and constructive feedback to subordinatesin order to maintain their performance.

A

Coaching

53
Q

Fore and emergency services mist provide training and ___________ for their personnel

A

Professional development

54
Q

The _______ is the area where the ignition source and material first ignited actually came together

A

Area of origin

55
Q

Four steps in determining area of origin:

A
  1. Examine exterior
  2. Examine interior
  3. interview witnesses and firefighters
  4. Analyze the information
56
Q

The six basic questions to ask a witness during interviews about fires are:

A

Who, what, when, where, why, & how

57
Q

The following are four generally accepted classifications of fire cause:

A

Accidental
Natural
Incendiary
Undetermined

58
Q

The ____ is responsible for the personnel accountability system

A

IC

59
Q

______ is often one of the most dangerous phases in incident management

A

Transfer of command

60
Q

The command organization must develop at a pace that _______ of the tactical deployment of resources

A

Stays ahead

61
Q

For situations where the incident has an odd geographical layout (no obvious north, south, east, west) the front of the building is designated as sector A and the remaining sides are designated as B, C, or D in a ________ manner

A

Clockwise

62
Q

When establishing D/Gs the IC will assign each unit:

A
  1. Tactical objectives
  2. A radio designation
  3. The identity of resources assigned to them
63
Q

In regards to accidents caused by human factors three broad categories exist. They are:

A

Improper attitude
Lack of knowledge or skill
Physically unsuited

64
Q

All workplace accidents are the result of ______,______ or both

A

Unsafe acts, unsafe conditions or both

PFD Captains Test (10 decks)

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