Human Resources Theory Flashcards
What two reasons were why human relations didn’t really work?
Workers viewed it as manipulative
Managers weren’t skilled- didn’t know how to be caring
What arose because workers viewed it as manipulative and that managers weren’t skilled
Misunderstandings arose, there was lack of skill, manipulation, and confusion
What did human resources emphasize? What did they give up?
Human Resources emphasized genuine participation and gave up control over decision making.
What were the two primary human resources theory?
Managerial Grid,
Likert’s System IV
Who came up with the managerial grid?
Blake and Mouton (19640
What did Blake and Mouton think would make leaders most successful?
concern for people
concern for task
What does it mean to have no concern for people or task? (BM)
Impoverished
What does it mean to have a high concern for people not task? (BM)
Country Club
What does it mean to have a high concern for task but not people? (BM)
Authority Compliance
What does it mean to have a little concern for task and a little concern for people?( BM)
Middle of the road
What does it mean to have high concern for people and task? (BM)
TEAM
Why are most bosses under authority compliance?
One of the easiest thing to do is yell, they feel like they are losing power when going towards the team approach.
Who came up with the Likert System IV?
Rensis Liker (1961)
What way the key element to Likert’s System?
Participation-supportive communication
What were Likert’s 4 systems of management?
Exploitative Authoritative (Theory X or Classical)
Benevolent Authoritative ( Tiny bit of power to someone but HARDLY ANY)
Consultative (Human Relations)
Participative (Human Resources)
