Chapter 2 Lecture #5 Classical Theories

Question 1

What was Fayol’s Classical Theory Called, and what was it focused on?

Answer 1

Administrative Theory, Managers 1916

Question 2

What does it mean that Fayol’s theory was prescriptive?

Answer 2

It prescribed what management should do, not how to do it.

Question 3

What were the elements to Fayol’s theory?

Answer 3

Planning, Organizing, Command, Coordination, Control

Question 4

What is planning?

Answer 4

The first element of management, creating a plan of action for the future, determining the stages of the plan and technology necessary to implement it. should include, unity, continuity, flexibility and precision.

Question 5

What is organizing?

Answer 5

The second step, once a plan of action is designed, managers need to provide everything necessary to carry it out, including raw materials, tools, capital and human resources.

Question 6

What is command?

Answer 6

Managers have to start implementing their plan, understand the strengths and weaknesses of the personnel, eliminate incompetent workers,

Question 7

What is Coordination?

Answer 7

Harmonizing all activities to facilitate organization success.

Question 8

What is Control?

Answer 8

The final element of a management plan, it is the comparison of the activities of the personnel to the plan of action, it is the evaluation .

Question 9

What is meant by the principles of management?

Answer 9

They show how manager should do their jobs

Question 10

What is the Scalar Chain?

Answer 10

Fayol’s pyramid that shows the chain of command.

Question 11

What type of communication is most important in the Scalar Chain?

Answer 11

Downward

Question 12

What is the gang plank?

Answer 12

Also known as Fayol’s Bridge, its when it is necessary to communicate on the same level, horizontally. Only appropriate when not doing it would cause harm to the organization, and has to be pre-approved by management.

Question 13

What is the Unity of Command? (Fayol)

Answer 13

Subordinates should receive orders from only one superior.

Makes it uniform and predictable.

Question 14

What is the Division of Labor? (Fayol)

Answer 14

Each worker should have a limited number of tasks for which they are responsible.

Question 15

What is Span of Control? (Fayol)

Answer 15

There should be a set number of supervise-es that any supervisor should handle
Lower level supervisors can have more supervise es as there is more energy for high level supervisors to deal with smart, higher people HA

Question 16

What is Centralization? (Fayol)

Answer 16

Decisions and power lay at the top of the organization

Question 17

What is Subordination of individual interests? (Fayol)

Answer 17

Individual should always think of the organization first.

Should subordinate themselves from the needs of organization, be committed, dedicated, your work family

Question 18

What is esprit de corps? (Fayol)

Answer 18

Spirit of the community. All for one and one for all! Strength through union, keeping the collective together, everyone should put energy into this.

Question 19

What was Weber’s Theory? What was its key?

Answer 19

A bureaucracy, RULES, ideal world, authority 1947

Question 20

What was the focus of Weber’s Theory?

Answer 20

Aim to set out ideal organizational characteristics, what it would be in an ideal world.

Question 21

What was Weber’s primary interest in authority?

Answer 21

Rational-Legal RULES.

Question 22

What were the important tenets for bureaucracy?

Answer 22

They are closed systems, shut off inputs and outputs

Rules are central, so that everyone knows exactly what they should do in every situation

Question 23

What was classical theory in general designed to do?

Answer 23

minimize misunderstandings
the worker no longer had to “think”
what is the effect on predictability?

Question 24

What is the main direction of communication in classical theory?

Answer 24

Downward

Question 25

What is the content of the communication in classical theory?

Answer 25

TASK they cared about efficiency.